Winsted previews ergonomic PSAP console for emergency centres
Winsted has previewed its new PSAP console designed for emergency communications centres, featuring ergonomic design and integrated technology.
The console, developed for use in Emergency Control Centres (ECCs), Public Safety Answering Points (PSAPs), Real-Time Intelligence Centres (RTICs), and Emergency Operations Centres (EOCs), is being showcased to the public for the first time ahead of its official release, scheduled for later in the summer. According to Winsted, the new solution focuses on improving telecommunicator comfort, long-term durability and technology integration in settings where operational efficiency is mission-critical.
Console preview
The PSAP console is currently being previewed at booth #747. The demonstration allows attendees direct interaction with the unit, offering a hands-on opportunity to assess its features and provide feedback that may influence the production version.
The company described the debut as part of a broad, ongoing commitment to serving the public safety market. Tracy Crocker, Chief Executive Officer of Winsted, said, "We're proud to preview our next-generation PSAP console at NENA 2025, giving attendees a first look at a solution designed from the ground up for public safety. It's part of our broader investment in the sector, delivering furniture systems that enhance performance and support the evolving needs of emergency response agencies."
Winsted's design approach is aimed at promoting ergonomic health and wellness, improving technology integration and providing efficient cable management for complex control environments. The company stated that these values are central to its next-generation public safety consoles, which are designed to meet the specific demands of around-the-clock operations.
Public safety commitment
The introduction of the new console coincides with Winsted's ongoing expansion in the public safety field. Recently, Quint Andrae, an industry veteran with more than three decades of experience, joined the organisation as Senior Vertical Market Manager – Public Safety. Andrae is tasked with driving Winsted's engagement and growth across emergency communications centres and related environments.
"Agencies today are seeking purpose-built solutions that prioritize the needs of the telecommunicator while supporting the growing technical demands of modern dispatch environments," said Andrae. "I'm excited to have joined a company that's investing in both innovation and the long-term success of public safety operations."
Andrae has indicated that he will be present at the booth to engage with clients and prospects and to discuss how Winsted's furniture can address operational challenges in high-stress, high-demand settings. His appointment is part of a larger strategy to better serve public safety agencies as technology and working environments continue to evolve.
Product features and demonstrations
In addition to the new PSAP console, Winsted's booth features seating from Concept Seating and BodyBilt, offering further options for ergonomic support within control rooms. Attendees are encouraged to participate in demonstrations and explore specific operational requirements for public safety centres while meeting with Winsted's team of specialists.
The company stated that the early preview of the console is intended to gather real-world responses and allow potential customers to influence its final design. This feedback is expected to inform future product refinement ahead of the commercial launch planned for later this year.
Winsted's current range of control room furniture includes consoles, technology cabinets, raised floors and racks, all developed to meet the demands of continuous operations. Its products are designed and manufactured in the United States and are compliant with federal requirements, including the Build America, Buy American Act (BAA).
The console showcase at this event is intended to highlight Winsted's design philosophy, focusing on ergonomics, technology integration, and operational functionality as key priorities for mission-critical communications environments.
