Automation stories - Page 65

Oracle has introduced the AI Agent Studio, enhancing its Fusion Cloud Applications Suite, enabling businesses to create custom AI agents for improved productivity.

HCLTech and Western Union have formed a strategic partnership to innovate the financial services sector, enhancing agility with AI-powered solutions.

A recent Calabrio report finds that while 98% of contact centres utilise AI, 61% of leaders struggle with balancing efficiency and empathy in customer interactions.

Charter Global has appointed Rajesh Indurthi as Chief Technology Officer, leveraging his 20 years of experience in enterprise architecture to drive innovation.

New research reveals that automation could alleviate burnout among IT teams, reduce human error, and bolster security against rising cyber threats.

UiPath has launched Test Cloud, an AI-powered software testing service, promising to significantly enhance tester productivity and cut costs.

Supervised has launched its AI-powered platform, enabling managers to directly oversee up to 30 reports, transforming management in enterprise structures.

A recent survey by Gartner indicates that only 37% of teams using traditional AI see productivity boosts, with generative AI trailing at 34%, sparking concerns among CFOs.

At NVIDIA's recent GTC conference, experts discussed how AI agents are revolutionising cybersecurity, enhancing efficiency amid escalating cyber threats.

Radware has been named a Strong Performer in The Forrester Wave for Web Application Firewall Solutions, achieving top scores in six key areas.

The OpenADR Alliance has certified its first OpenADR 3.0 products, marking a significant step towards improved grid flexibility and energy management.

Small and medium-sized businesses must embrace automation to thrive amid rising costs and stiff competition, experts stress as technologies become increasingly accessible.

CirrusHQ has enabled CREST International to expand its cyber exam programme to over 70 countries, enhancing accessibility and cutting costs by 33%.

A new survey highlights that 82% of cybersecurity teams struggle with data visibility as AI adoption rises, revealing significant security challenges for businesses.

Seattle-based AI startup Gradial has raised USD $13 million in Series A funding, aiming to enhance its marketing automation platform amid rapid revenue growth.

N-able has expanded its Technology Alliance Program, teaming up with Rewst to automate tasks and enhance operational efficiency for IT providers.

Talkdesk has launched a new AI solution aimed at transforming customer self-service with voice-powered agents, promising human-like interactions and 24/7 support.

NICE has been recognised as a Leader in the IDC MarketScape for Worldwide Conversational Intelligence and Analytics 2024, showcasing significant market innovation.

SAP has unveiled 'Joule for Developer', a suite of AI co-pilot tools aimed at streamlining the application development process across its Business Suite.

New research from the American Medical Association reveals a rise in AI adoption among healthcare professionals, now at 35% in 2024, up from 30% last year.