Google Cloud launches Gemini for healthcare in US preview

Google Cloud has launched Gemini for healthcare, now available in preview in the US.

The product is aimed at healthcare organisations, including providers, health plans and payers, and is designed to manage clinical, financial and administrative workflows across existing systems. It is built to support HIPAA compliance and includes governed access controls, audit logging and cited source material.

Gemini for healthcare extends Google's broader Gemini agent framework into the sector. It acts as an orchestration layer across electronic health records, claims systems, care management tools and other operational software, while allowing organisations to apply their own policies and role-based permissions.

Google Cloud said healthcare staff spend nearly 28 hours a week reconciling information manually because patient records, coverage policies and clinical evidence often sit in disconnected systems. That contributes to delays for clinicians seeking patient context and for patients waiting for decisions on care and coverage.

How it works

Google Cloud has built the product around four elements: reusable task-specific skills, connectors to healthcare and enterprise systems, a partner ecosystem, and a governance layer that lets organisations control how agents operate. Healthcare teams can use it for tasks including medical records synthesis, pre-appointment preparation, policy review and benefit determination.

For providers, Gemini can compile patient histories from multiple care settings, prepare charts before appointments and assemble documentation for authorisation requests. For payers and health plans, it can check requests against medical policy, organise material for clinical review, and explain benefits and costs using a member's own plan documents.

The software is also designed to help with denials and appeals by extracting chart evidence into documentation packets and identifying gaps before submission. If a denial occurs, it can draft an appeal based on the clinical record and plan policy, provided the supporting record is available.

Connector network

A central part of the launch is a library of connectors to third-party systems already used across the healthcare sector. These connections preserve existing permissions and, in some cases, provide read-only access rather than altering the source record.

The initial list includes integrations with Epic EHR, Oracle Health EHR and InterSystems FHIR Server for clinical data, as well as Verato for patient identity matching. Keragon is included to connect with more than 400 healthcare applications through a single integration layer.

For claims and eligibility, the connector set includes Optum Coordination of Benefits, Optum Network Eligibility and TriZetto Provider Solutions. GoodRx and Infinitus Relay are also part of the network for medication pricing and payer call automation, respectively.

Google Cloud also named terminology and coding tools such as IMO Health, ICD-10 codes and RxNorm, along with coverage and provider reference sources including CMS Coverage and the NPPES NPI Registry. For evidence and guideline support, it cited Optum EvidenceVue and BMJ Digital Health.

Broader workflow integrations include Salesforce, Suki, UiPath, Synthpop Careflow and Alteryx, while Microsoft 365, Google Workspace, ServiceNow and Sana from Workday are listed on the productivity side. Cyera is included for data and agent security in compliance reporting.

Partner backing

Google Cloud said customers can work with healthcare systems integrators and consulting groups including Accenture, Cognizant, Deloitte, HCLTech, KPMG, NTT DATA, PwC, Slalom, Tata Consultancy Services and Wipro to customise and deploy the software. Organisations can also add specialist partner agents, including an oncology guideline assistant from the American Society of Clinical Oncology.

Several healthcare groups and industry organisations are already working with Google Cloud on the product.

"Making it easier for physicians to access and understand a patient's medical history helps them spend less time gathering information and more time focused on patient care. Through our work with Google Cloud, we're exploring how Gemini can interpret and synthesize complex patient information from multiple electronic health record systems and care settings, connecting data from different sources to give clinicians a more complete and cohesive understanding of a patient's medical history," said Michael J. Schlosser, MD, MBA, FAANS, executive vice president and chief clinical officer, HCA Healthcare.

"By leveraging Gemini for healthcare, we will be able to use technology in a way that elevates the patient experience and strengthens the relationship between caregivers and those they serve. Through these integrated solutions, we expect to ease some of the administrative burden on our clinical teams and give them more time for what matters most: caring for their patients. Technology is at its best when it supports our caregivers and strengthens the human connection that is at the heart of healthcare," said Dr. John D'Angelo, president and CEO, Northwell Health.

Optum Insight framed the launch in terms of wider system integration.

"The real promise of AI in healthcare isn't simply doing today's work faster. It's creating a better way for the health system to work. When payers and providers can connect data, insights and workflows more seamlessly, we can remove unnecessary complexity, improve performance and help the entire system work better," said Sandeep Dadlani, chief executive officer, Optum Insight.

Blue Cross Blue Shield of Massachusetts linked the software to its internal AI plans.

"Gemini for healthcare serves as a foundation for our unified architecture of reusable AI agents, enabling us to deliver new capabilities and productivity gains significantly faster than traditional development cycles. Our focus going forward is an agentic-AI model, where an intelligence layer drives deeper automation and operational transformation. Blue Cross Blue Shield of Massachusetts is working toward that future in healthcare with Google Cloud," said Prem Somasundaram, chief information officer, Blue Cross Blue Shield of Massachusetts.

"For oncology care providers, quick access to current and relevant information is not a luxury, but a necessity. We are excited about what Gemini for healthcare could do to help care providers quickly find the critical information they need, when they need it, so they can drive better outcomes for patients," said Clifford Hudis, MD, FACP, FASCO, chief executive officer, American Society of Clinical Oncology.