PDQ adds software visibility & workflow integrations

PDQ has introduced a set of product updates for its endpoint management tools, adding features across software visibility, deployment organisation and workflow integrations.

The release includes a new PowerShell Scanner in PDQ Connect, a software inventory tab for fleet-wide application visibility, folder-based organisation in Packages, an expanded Package Library with more than 500 packages, integrations with Zapier, Freshworks and Jira, and a new in-product Help menu.

The PowerShell Scanner lets IT teams collect custom device data and surface it in inventory. Administrators can write a script in the console or upload a .ps1 file, validate it on a test device, then use the results in filtering, reporting, device groups and automations.

The feature is aimed at teams that want to track system, application and configuration data specific to their own environments, rather than relying only on standard inventory fields.

Software visibility

A new Software tab gives administrators a single view of installed applications across their device fleet. It is intended to make it easier to identify missing, outdated and vulnerable software without first building reports or manually creating groups.

The update also expands PDQ's Package Library to more than 500 ready-to-deploy packages, which the company says are validated, tested and maintained before release.

For teams managing larger deployment libraries, the Packages tab now includes folder-based organisation. Users can work with preset PDQ-managed categories as well as custom folders, reducing reliance on naming conventions as patching and deployment workflows grow.

Workflow links

PDQ has also added integrations with Zapier, Freshworks and Jira to help IT teams connect deployments more directly with existing business processes and ticketing workflows.

A new Help menu inside the product brings documentation search, release notes, system status and community resources into one place. Users can also access “Ask our Docs” for step-by-step answers drawn from the company's knowledge base, with citations.

PDQ also referred to deployment visibility improvements expected to provide more detail on what is happening across deployments and help teams respond when issues need attention, though it did not give further timing in the announcement.

Mark Littlefield, Vice President of Product at PDQ, outlined the thinking behind the release.

“IT teams need visibility and control, but they also need tools that don't slow them down. This release is all about helping teams see what matters, stay organized as their environments grow, and move from insight to action faster,” said Littlefield.

PDQ said the feature set reflects its focus on endpoint management for distributed Windows and macOS environments. Its tools are used by system administrators, managed service providers and other IT teams handling patching, deployment, vulnerability management and endpoint oversight.

Founded in 2001, PDQ says it serves more than 33,000 customers. The latest updates focus on giving administrators broader visibility into software estates, more structure in deployment libraries and more direct links between endpoint tasks and surrounding support workflows.