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Older consumers most loyal to working AI customer service
Digital Transformation

Older consumers most loyal to working AI customer service

Consumers aged 60 and over are most likely to stick with AI support if it solves problems, highlighting performance as the key loyalty driver.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Increase launches bank to simplify fintech payments
Software-as-a-Service

Increase launches bank to simplify fintech payments

The move could cut complexity for fintech firms by bundling regulated banking access with payments software in one provider.

By Karen Joy Bacudo • 5 min read • Last month
Lumin Digital raises USD $115 million in new capital
Software-as-a-Service

Lumin Digital raises USD $115 million in new capital

Backers including clients boosted the bank software provider's war chest to fund AI, payments and lending development as valuation hit USD $1.6 billion.

By Karen Joy Bacudo • 4 min read • Last month
Thunes opens New York office to boost US expansion
Fintech

Thunes opens New York office to boost US expansion

Faster cross-border payouts for US businesses are at the heart of the payments firm's latest push into one of its biggest markets.

By Karen Joy Bacudo • 3 min read • Thu, 11th Jun 2026

Global Stories

America stories

Nylon opens $20m seed round after Law Cyborg rebrand
Software-as-a-Service

Nylon opens $20m seed round after Law Cyborg rebrand

The funding will help the Auckland legaltech expand in Britain and build its US product as it targets global incumbents.

By Sofiah Nichole Salivio • 4 min read • Last week
Guidewire launches AI agent framework for insurers
Software-as-a-Service

Guidewire launches AI agent framework for insurers

Insurers could speed up claims and underwriting work as the new framework embeds AI agents into core policy systems while keeping compliance controls.

By Sofiah Nichole Salivio • 4 min read • Last week
OpenAI cuts GPT-5.6 API prices & adds faster Sol mode
Digital Transformation

OpenAI cuts GPT-5.6 API prices & adds faster Sol mode

Businesses could see lower AI operating costs as OpenAI slashes GPT-5.6 Luna pricing and adds a faster premium mode for Sol.

By Mark Tarre • 4 min read • Last month
Google Cloud expands Gemini enterprise agent controls
Robotics

Google Cloud expands Gemini enterprise agent controls

Businesses can now run and monitor AI agents for up to seven days as Google Cloud adds tighter identity and governance controls.

By Sean Mitchell • 5 min read • Last month
Reco adds live AI runtime controls for browser use
Digital Transformation

Reco adds live AI runtime controls for browser use

Security teams can now block risky AI prompts in real time as Reco expands its platform from visibility into browser-level enforcement.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Google says Russia shifts influence focus beyond Ukraine
Generative AI

Google says Russia shifts influence focus beyond Ukraine

Google Threat Intelligence Group says Moscow's influence machine is again targeting the US, Europe and allies beyond Ukraine, with AI aiding campaigns.

By Sean Mitchell • 5 min read • Tue, 30th Jun 2026
Employees use AI to make fake expense receipts, survey
Software-as-a-Service

Employees use AI to make fake expense receipts, survey

Four in 10 US workers admit using AI to create bogus expense receipts, highlighting growing fraud and oversight risks for employers.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 26th Jun 2026
Plaud hits USD $100 million ARR with hardware-led AI
Software-as-a-Service

Plaud hits USD $100 million ARR with hardware-led AI

The milestone highlights rising demand for devices that turn workplace conversations into usable records as AI firms push beyond chatbots.

By Sean Mitchell • 4 min read • Thu, 18th Jun 2026

Stories from Other Regions

America stories

Fintech opened more doors for women, now we must keep them open
Digital Transformation

Fintech opened more doors for women, now we must keep them open

Women gained senior roles as fintech grew, but fair hiring and inclusive cultures are needed to stop the sector sliding backwards.

By Deborah Overdeput • 5 min read • Last week
SHI joins Tokenomics Foundation as Founding Member
Digital Transformation

SHI joins Tokenomics Foundation as Founding Member

The move gives businesses a new framework to measure AI spending, value and governance as token-based costs become harder to predict.

By Sofiah Nichole Salivio • 4 min read • Last week
Fenergo launches Fen-AI platform for bank compliance
Software-as-a-Service

Fenergo launches Fen-AI platform for bank compliance

Banks could cut onboarding and compliance workloads as Fenergo's Fen-AI ties every AI action to a full audit trail for regulators.

By Mark Tarre • 4 min read • Last month
UK FinTech raises USD $1.8 billion to keep second spot
Fintech

UK FinTech raises USD $1.8 billion to keep second spot

Despite a global funding slowdown, the UK kept its No 2 FinTech spot as investors backed 181 deals worth USD $1.8 billion in H1 2026.

By Karen Joy Bacudo • 3 min read • Last month
Singapore firms best able to ride out supply shocks
Supply Chain

Singapore firms best able to ride out supply shocks

A new survey shows Singapore businesses are more prepared than peers to absorb supply shocks, with 23% able to run for up to six months.

By Sean Mitchell • 4 min read • Last month