Automation stories
TCS has updated MasterCraft with GenAI and Agentic AI to cut legacy IT modernisation costs by 70% and double the speed of transformation projects.
Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.
Agentic AI is transforming Australian businesses, enabling smarter, faster decisions and reshaping innovation, productivity and growth strategies.
BlackLine has enhanced its financial automation platform with AI agents to boost CFO office efficiency, accuracy, and real-time financial intelligence.
Smart Communications has honoured leading Asia-Pacific firms, including ING and Westpac, with 2025 SCALE Awards for digital transformation and customer engagement.
DXC Technology launches DXC Complete with SAP and Microsoft, a unified solution offering flexible pricing to modernise SAP systems using AI and cloud services.
Panaseer has launched the Cyber Frameworks Catalog to automate compliance management, easing security reporting for firms in regulated sectors.
On World Technology Day, leaders from Axiado and Xpedeon underscore innovation's role in fostering sustainable, secure, and resilient digital and construction futures.
Outpost24 enhances its External Attack Surface Management platform with Social Media and Data Leakage modules to boost threat detection across digital channels.
KPMG launches AI Trust services with ServiceNow to help firms improve AI governance, risk management, and compliance across all stages of AI adoption.
B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.
Lastwall's Identity Platform has earned FedRAMP Moderate Authorisation, enabling US federal agencies to deploy quantum-resistant Zero Trust cybersecurity solutions.
Australian and New Zealand firms tackle cybersecurity talent shortages by outsourcing and automating, bridging gaps while enhancing defences against evolving threats.
Corporate travel evolves with real-time, policy-smart systems creating agile, cost-effective journeys that empower employees and streamline spending.
A F5 report reveals 96% of firms now deploy AI for critical operations, embracing hybrid strategies despite cost and security challenges.
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
Evernet Systems partners with LogicMonitor to boost managed services with AI-driven monitoring, enhancing IT performance and operational insights for clients.
Two-thirds of finance pros in the UK and US use AI daily to boost productivity, yet many struggle to measure its ROI effectively, says new Emburse report.
Australia's workforce grew 22.9% since 2014, with dramatic rises in aged care and tech roles, while traditional jobs like travel agents and farmers declined.
Salesforce's report reveals 85% of Singaporean retailers plan to boost AI investments, with 69% viewing AI agents as vital for competitive edge in 2025.