Automation stories
Charter Global has appointed Rajesh Indurthi as Chief Technology Officer, leveraging his 20 years of experience in enterprise architecture to drive innovation.
A new wave of user-governed AI is emerging in finance, allowing CFOs to enhance oversight and control while streamlining processes and improving accuracy.
SnapLogic has launched its Partner Connect Program to support technology firms in addressing the growing demand for integration, automation, and AI-driven solutions.
Talkdesk has launched its Knowledge Creator feature, leveraging generative AI to transform customer service knowledge bases and improve agent support.
Pigment has unveiled Analyst Agent, its inaugural AI tool, aimed at empowering senior executives to enhance business strategy amid evolving market conditions.
ControlMonkey has launched a pioneering Automated Disaster Recovery solution, the first of its kind to automate the restoration of entire cloud infrastructures.
Lasso has unveiled an automated Red Teaming solution aimed at fortifying the security of Generative AI apps by simulating real-world cyber-attacks.
The UK's recent Spring Statement has sparked enthusiasm among tech leaders, who back the Chancellor's GBP £3.25 billion investment in AI for public service efficiency.
Oracle has introduced the AI Agent Studio, enhancing its Fusion Cloud Applications Suite, enabling businesses to create custom AI agents for improved productivity.
Technology leaders have praised the Chancellor's Spring Statement, urging for investment in AI and automation to unlock £45 billion in public sector savings.
The rise of Agentic AI is revolutionising enterprises, enhancing automation and decision-making, as companies invest GBP £2.56 million on average to harness its benefits.
HCLTech and Western Union have formed a strategic partnership to innovate the financial services sector, enhancing agility with AI-powered solutions.
A recent Calabrio report finds that while 98% of contact centres utilise AI, 61% of leaders struggle with balancing efficiency and empathy in customer interactions.
New research reveals that automation could alleviate burnout among IT teams, reduce human error, and bolster security against rising cyber threats.
Jellyfish has unveiled an AI-driven media platform aimed at revolutionising in-house marketing, promising a 65% cut in campaign launch times.
A new ADP report reveals a shift in payroll roles towards strategic functions, driven by AI, automation, and a focus on employee satisfaction.
Beyond Key has clinched the National Export Excellence Award in India, acknowledging its significant contributions to global software exports and innovation.
The Stock Exchange of Thailand and Google Cloud have launched ATLAS, an AI-powered search tool aimed at enhancing operational efficiency and market access.
The government's budget plan to integrate AI into public services has ignited debate over its potential to improve efficiency while preserving human empathy.
A new report reveals that only 43% of Australian firms employ payroll specialists, prompting a shift towards automated solutions to tackle compliance and efficiency challenges.