ChannelLife US - Industry insider news for technology resellers

Case management stories - Page 3

Sandeep kalra  2

Persistent revenue grows as AI, cloud deals accelerate

Thu, 22nd Jan 2026
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crm
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manufacturing
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data analytics
Persistent lifts quarterly revenue 17.3% year-on-year to USD $422.5 million as accelerating AI and cloud deals drive larger client wins.
Modern us call center ai automation ops room data screens

ServiceNow deepens OpenAI pact to power voice-first AI

Wed, 21st Jan 2026
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digital transformation
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it automation
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rpa
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
Global saas ai trade surveillance map europe apac isometric net

eflow posts 23% client growth & 56 new deployments

Wed, 21st Jan 2026
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saas
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digital transformation
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fintech
eflow posts 23% client growth and 56 new deployments in 2025 as demand for AI-driven, explainable trade surveillance tools accelerates.
Isometric network ops room global threat intel automated cyber defense

Team Cymru & Filigran integrate Pure Signal with OpenCTI

Fri, 16th Jan 2026
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firewalls
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ransomware
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network security
Team Cymru and Filigran link Pure Signal and Scout with OpenCTI to enrich threat investigations, automate hunts and deepen global context.
Soc analysts wall screens confirmed attack path low alert noise

Contrast links ADR with Datadog SIEM to cut alert noise

Wed, 17th Dec 2025
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firewalls
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ransomware
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siem
Contrast plugs its ADR into Datadog Cloud SIEM, streaming verified runtime attack data to slash alert noise and speed SecOps response.
Modern healthcare contact center with automation medical charts

UiPath & Talkdesk unite agentic AI for healthcare CX

Thu, 11th Dec 2025
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uc
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digital transformation
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cx
UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.
Modern law firm office lawyers reviewing digital documents ai analytics

AI-driven case strategy technology seen as key advantage for law firms

Thu, 30th Oct 2025
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data analytics
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ai
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legaltech
A report reveals 87% of senior lawyers see AI-driven case strategy software as essential, reshaping litigation by improving outcomes and competitiveness.
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CrowdStrike enhances Falcon platform with new identity security tools

Fri, 19th Sep 2025
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uc
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siem
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pam
CrowdStrike upgrades its Falcon platform with FalconID, offering passwordless MFA and enhanced tools to secure human, AI, and non-human identities in hybrid IT.
Digital lock abstract data network lines advanced security fraud prevention financial systems

FICO named top category leader for enterprise fraud solutions

Thu, 4th Sep 2025
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breach prevention
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risk & compliance
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erp
FICO has been named a category leader by Chartis Research for the fifth consecutive time in enterprise, payment fraud solutions and fraud platforms in 2025.
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SAS named market leader for AI-driven fraud & AML solutions

Wed, 3rd Sep 2025
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risk & compliance
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genai
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llms
SAS has been named Market Leader in AI-driven fraud and AML case management, praised for its stable platform and advanced cloud-native AI features.
Modern cloud server digital documents flow enterprise buildings collaboration

Hyland to open source AI-ready cloud repository for enterprises

Sat, 30th Aug 2025
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uc
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document management
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data analytics
Hyland will open source its AI-ready, cloud-native Content Repository, enhancing enterprise scalability, flexibility, and integration with modern AI workloads.
Seamless cloud platforms digital connections unified customer service collaboration

NiCE, Salesforce deepen AI partnership for unified service

Wed, 13th Aug 2025
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crm
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uc
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cx
NiCE expands its AI partnership with Salesforce to unify customer service via deeper integration between CXone Mpower and Service Cloud platforms.
Magnifying glass over banknotes coins with digital network lines financial crime detection anti money laundering

SEON expands real-time AML suite with AI-driven risk platform

Fri, 13th Jun 2025
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fintech
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risk & compliance
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ai
SEON launches AI-powered real-time AML suite, unifying fraud and compliance tools to enhance risk detection and streamline regulatory reporting.
Judges gavel ai circuit brain merging legal tradition artificial intelligence

Opus 2 leads AI litigation management in major law firms survey

Fri, 13th Jun 2025
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digital transformation
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ai
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management
Opus 2 leads AI adoption in litigation management, with nearly half of major law firms choosing its platform, five times more than any rival solution.
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CrowdStrike broadens Falcon threat hunting to third-party data

Tue, 29th Apr 2025
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semiconductors
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mfa
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cloud security
CrowdStrike extends Falcon OverWatch threat hunting to third-party data, boosting detection across unmanaged infrastructure and all attack surfaces.
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ICC enhances arbitration platform with Opus 2 technology

Thu, 3rd Apr 2025
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document management
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ecm
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martech
The ICC has launched an enhanced version of its Case Connect platform, powered by Opus 2, to streamline arbitration and improve dispute resolution efficiency.
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Swimlane unveils new solution for vulnerability management

Fri, 31st Jan 2025
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uc
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cx
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martech
Swimlane has unveiled its new Vulnerability Response Management solution, aimed at enhancing risk reduction and compliance for security teams in enterprises and MSSPs.
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LogRhythm releases cloud-based SIEM solution

Thu, 23rd May 2019
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siem
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cloud security
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logrhythm
LogRhythm has unveiled LogRhythm Cloud, a cloud-based version of its NextGen SIEM Platform, promising enhanced SOC efficiency and swift threat neutralisation.
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Lenovo hopes to open up HCI with new SAP and Nutanix partnership

Sat, 13th Oct 2018
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datacentre infrastructure
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converged infrastructure
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partner programmes
The goal of the collaboration is to push development in access to hyperconverged infrastructure (HCI) for enterprises.
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Wynyard releases Mosquito crime analytics software

Fri, 25th Oct 2013
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cybersecurity
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wynyard group
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case management
Wynyard Group launches new crime analytics platform, with features for identifying financial crime patterns and investigating gun crimes.