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Change Management Stories - Page 3

American Stories

Change Management stories

Zapier survey says 92% of the sales leads are dropped
Software-as-a-Service

Zapier survey says 92% of the sales leads are dropped

Missed revenue is mounting as 92% of sales managers say qualified leads are dropped each month, despite widespread AI adoption.

By Sofiah Nichole Salivio • 4 min read • Last week

Global Stories

Change Management stories

OpenAI adds usage analytics for ChatGPT Enterprise
Software-as-a-Service

OpenAI adds usage analytics for ChatGPT Enterprise

Enterprise users can now see credit spend by person, product and model, helping finance teams spot adoption trends and control costs more tightly.

By Sean Mitchell • 3 min read • 5 days ago
The big costs of running a growing business on small-business accounting software
Digital Transformation

The big costs of running a growing business on small-business accounting software

As finance teams juggle manual workarounds, the hidden cost of small-business software can outweigh subscriptions once revenue passes USD $10 million.

By Annexa • 4 min read • 5 days ago
Thomson Reuters warns of AI execution gap in firms
Data Protection

Thomson Reuters warns of AI execution gap in firms

Client mandates and staff retention are at risk as most professional services firms struggle to turn widespread AI use into daily practice.

By Karen Joy Bacudo • 4 min read • 6 days ago
Only 19% of retail supply chain decisions land as planned
Data Analytics

Only 19% of retail supply chain decisions land as planned

Retailers are seeing more than four in five major supply chain decisions run into trouble, with unintended trade-offs hitting operations elsewhere.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago
Quest study finds hidden tax on ad-hoc data delivery
Data Analytics

Quest study finds hidden tax on ad-hoc data delivery

Ad-hoc data work is draining staff time and slowing AI projects, as only a quarter of large firms have structured data programmes.

By Mark Tarre • 5 min read • 6 days ago
AI fears push one in three workers to quit industry
Digital Transformation

AI fears push one in three workers to quit industry

A survey of 2,500 knowledge workers found AI anxiety is driving 33% to consider switching industries, with younger staff most worried.

By Sean Mitchell • 4 min read • Last week
Skillsoft launches AI dashboards for manager insight
Software-as-a-Service

Skillsoft launches AI dashboards for manager insight

Managers can now spot skills gaps and compliance risks in real time, as Skillsoft's new dashboards aim to guide staffing decisions.

By Mark Tarre • 4 min read • Last week
One in three workers eye industry exit over AI fears
Digital Transformation

One in three workers eye industry exit over AI fears

AI anxiety is pushing a third of knowledge workers to consider quitting their industry, raising turnover risks for employers.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Change Management stories

AI scheduling tool cuts aged care rostering delays
Data Protection

AI scheduling tool cuts aged care rostering delays

Aged care staff are spending half as long on morning rostering after an AI system recovered 15 hours a week at ECH.

By Mark Tarre • 4 min read • 5 days ago
Malaysia financial firms lag in AI scaling, report finds
Digital Transformation

Malaysia financial firms lag in AI scaling, report finds

Despite widespread pilots, only 17% of Malaysian financial institutions have scaled strategic AI initiatives, a new report says.

By Karen Joy Bacudo • 4 min read • 5 days ago
Canon Business Services launches AI security advisory
Data Protection

Canon Business Services launches AI security advisory

Australian businesses risk data leaks and governance gaps as staff adopt AI tools faster than employers can set rules and training.

By Sean Mitchell • 4 min read • 5 days ago
Axiologik hires two principals as AI demand surges
Digital Transformation

Axiologik hires two principals as AI demand surges

The Leeds consultancy is adding 15 AI roles as clients grapple with data and governance hurdles that keep pilots from reaching production.

By Sean Mitchell • 3 min read • 6 days ago
Autonomous IT sounds great. Here's what it actually takes to get there
Hybrid Cloud

Autonomous IT sounds great. Here's what it actually takes to get there

The biggest gains from autonomous IT come from cleaner CMDBs and faster incident resolution, not new software, as firms join up existing tools.

By Zana Stojanovski • 7 min read • 6 days ago
Australians use AI widely, but trust & standards lag
Software-as-a-Service

Australians use AI widely, but trust & standards lag

But 56 per cent of users rely on unapproved tools, leaving Australian employers to tackle security, compliance and trust gaps.

By Sofiah Nichole Salivio • 4 min read • Last week
NSWRL shifts contact centre to Teams with rapid rollout
Unified Communications

NSWRL shifts contact centre to Teams with rapid rollout

Call handling has been centralised in Microsoft Teams, with NSWRL reporting a 17-second average wait after the switch.

By Sean Mitchell • 4 min read • Last week
Retailers lack AI strategy despite competitive pressure
Digital Transformation

Retailers lack AI strategy despite competitive pressure

The gap leaves many retailers exposed, as most feel pressure to adopt AI yet fewer than half have a clear plan for doing so.

By Mark Tarre • 4 min read • Last week