ChannelLife US - Industry insider news for technology resellers

Change Management stories - Page 3

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Forrester says Anthropic AI could break patch playbook

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hybrid cloud
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digital transformation
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application security
Forrester warns Anthropic's Project Glasswing could overwhelm vulnerability management, as AI uncovers flaws faster than patching teams can respond.
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Commvault launches AI tools to secure enterprise data

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data protection
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dr
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hybrid cloud
Commvault unveils AI tools to help enterprises govern agents, prepare approved datasets and recover full-stack systems after automated changes.
Pascal

5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report

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digital transformation
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rpa
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erp
CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.
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Exclusive: Celonis global banking head says AI rollout hinges on process intelligence

This month
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data analytics
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digital transformation
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cx
Banks are slowing AI rollouts as they prioritise process visibility, with Celonis arguing execution depends on understanding how work flows today.
Jamie

Why Legal Services demand is about to grow, not shrink

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digital transformation
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partner programmes
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risk & compliance
AI in legal services is unlikely to shrink demand, with clients seeking more senior expertise and using efficiency gains to unlock latent work.
Customer science

Customer Science names first Chief Operating Officer

This month
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digital transformation
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cx
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martech
Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.
Matthew reck

The biggest shift in M&A: Strategic and cultural fit first (then financial)

This month
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partner programmes
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cybersecurity
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leadership
Fortra's Chief Executive Officer says acquisition success hinges on strategy and culture before price, after 19 deals since 2020.
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HI USA taps Cloudbeds to streamline hostel network

This month
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digital transformation
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rpa
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productivity
Hostelling International USA turns to Cloudbeds to modernise operations across its largest US hostel network, aiming to cut admin and improve staff control.
Adaptovate

ADAPTOVATE appoints Jim Cundiff to boost North America

This month
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digital transformation
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partner programmes
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ai
ADAPTOVATE taps transformation veteran Jim Cundiff as Managing Director and Partner to deepen North American growth and its AI consulting push.
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Freshworks names Vahalia to lead global partner push

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saas
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digital transformation
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cx
Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.
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Workers bypass AI as trust gap widens, WalkMe warns

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data protection
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digital transformation
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hcm
Workers increasingly sidestep approved AI systems, while WalkMe's latest report finds executives remain far more upbeat than staff over workplace technology.
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Most supply plan failures happen on factory floor - study

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data analytics
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digital transformation
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supply chain
LeanDNA study finds most supply plan failures hit at factory execution stage, with manufacturers losing or risking 10% of revenue as disruptions mount.
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Optimizely training sparks surge in marketing AI agents

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devops
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digital transformation
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cx
Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.
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Skillsoft's CAISY use surges as workers seek AI practice

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digital transformation
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e-learning
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hcm
Skillsoft says CAISY simulation launches jumped 341% as workers embrace AI practice, signalling a wider shift towards learning in the flow of work.
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Only 14% of firms have clear AI strategy, study finds

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digital transformation
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risk & compliance
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ai
Only 14% of Global 2000 firms have a clear AI strategy, with research warning many are deploying tools faster than accountability and workforce training.
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KPMG says executives see managed services as key to AI

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digital transformation
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partner programmes
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risk & compliance
Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.
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ActivTrak launches AI insights to track workplace use

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saas
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data analytics
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digital transformation
ActivTrak rolls out AI Insights to help employers measure adoption, productivity and return on investment across workplace tools.
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EY rolls out AI audit tools across global assurance

This month
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data analytics
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digital transformation
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fintech
EY deploys agentic AI across 160,000 audit engagements, backed by Microsoft, as it launches new assurance services and training.
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Tanium appoints Carol MacKinlay as Chief People Officer

This month
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hcm
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financial systems
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edr
Tanium strengthens its leadership team with veteran HR executive Carol MacKinlay as it scales globally and doubles down on workforce culture.
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DXC & Servicenow launch agentic AI internal testbed

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digital transformation
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hcm
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partner programmes
DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.