Dynamics 365 stories
Australian businesses gain local help to move Claude pilots into live use, with TechForce handling integration, governance and approvals.
Law firms are being offered a single AI system for drafting, review and business development as Litera folds its products into one platform.
The appointment signals PairSoft's push to win more finance teams as rivals race to embed AI and tighter ERP integrations in back-office software.
Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.
Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.
The overhaul gives more than 18,000 vendors a single governed record, cutting duplicate compliance checks and manual re-keying across systems.
The update aims to cut reconciliation work for enterprise finance teams by linking spend data directly with SAP S/4HANA Public Cloud.
Law firms can now access client relationship data inside Microsoft 365 Copilot, a move aimed at boosting CRM use and cross-selling.
Critical flaws in Microsoft software have nearly doubled, leaving enterprises facing a sharper risk profile despite fewer total vulnerabilities.
Critical Microsoft flaws surged as Azure, Dynamics 365 and Office saw big jumps, even though total vulnerabilities fell 6% in 2025.
The new platform aims to cut routine bookkeeping for small firms by automating payments, reconciliation and tax prep while keeping users in control.
Enterprises under release pressure can now test more quickly, as Leapwork combines functional automation, performance testing and AI orchestration in one platform.
Recognition in two Microsoft services quadrants puts the Sydney specialist alongside bigger rivals as AI projects hinge on cleaner data and governance.
The deal aims to cut admin for Bakers Delight franchisees and link payments with Microsoft Dynamics 365 across more than 500 Australian stores.
The deal broadens iCatalyst's national Microsoft applications reach and preserves service for Beyond CRM's Brisbane clients.
The deal gives the US-backed group a foothold in Australia and adds more than 55 specialists to its portfolio of ERP services.
The Microsoft partner aims to scale its sales engine and widen its sector reach after SilverTree Equity’s takeover.
The internal promotion comes as demand grows for ERP projects that join finance reporting, operations and AI-enabled automation on one platform.
More Kiwi firms are moving beyond AI pilots, prompting Avanade to bolster local delivery in New Zealand as demand for implementation grows.
Demand for senior oversight in complex ERP projects is driving iCatalyst’s expansion as it adds leadership in Perth and Melbourne.
