Emerging Technology Stories - Page 4

Global Stories

Emerging Technology stories

Three reasons contact centres are embracing Open CcaaS

With exceptional CX now the norm, businesses are increasingly adopting Open CCaaS due to its focus on digital channels, support for AI innovation, and preference for best-of-breed applications.

By Martyn Riddle • 5 min read • Thu, 21st Mar 2024

Unified Communications

Emerging tech & monitoring gaps plaguing business compliance

Veritas Technologies reports businesses are struggling to modernise their compliance monitoring, failing to routinely incorporate video and monitor off-channel communication, resulting in escalating non-compliance fines.

By Catherine Knowles • 3 min read • Fri, 8th Mar 2024

Data Protection

43% of enterprises investing in breakthrough GenAI technology, EY study reveals

EY's study confirms 43% of firms are investing in generative AI, placing it third in emerging technologies, with 80% developing proof-of-concept applications.

By Catherine Knowles • 3 min read • Wed, 28th Feb 2024

Software-as-a-Service

BlackLine hires Sumit Johar as new global Chief Information Officer

Digital finance transformation leader, BlackLine, appoints tech industry veteran Sumit Johar as new Chief Information Officer, leveraging his SaaS acumen and AI knowledge.

By Imee Dequito • 3 min read • Mon, 19th Feb 2024

Unified Communications

Aryaka seals deal with Cathay for global SASE deployment

Cathay partners with Aryaka for a global SASE deployment, enhancing security and performance across its global sites.

By Catherine Knowles • 3 min read • Wed, 20th Dec 2023

Digital Transformation

Cybersecurity tops UK, Irish tech investment priorities

Cybersecurity remains the top tech investment focus for the second consecutive year for UK and Irish firms, a Softcat report reveals.

By Shannon Williams • 3 min read • Tue, 21st Nov 2023

Data Science

Wiley Edge & Cisco team up to bridge tech skills gap for graduates

Wiley Edge partners with Cisco Networking Academy to provide graduates with crucial tech skills, addressing the industry's skills gap.

By Kaleah Salmon • 3 min read • Mon, 13th Nov 2023

Hyperscale

Japan emerges as market leader in data centre construction costs

Japan tops the list for data centre construction costs, while Singapore leads in land expense in the Asia Pacific region. .

By Tom Raynel • 2 min read • Mon, 13th Nov 2023

Partner Programmes

InterSystems expands startup program for digital health

InterSystems, a creative data technology provider, welcomed eight new companies to the InterSystems Startup Program.

By Kaleah Salmon • 3 min read • Wed, 11th Oct 2023

Supply Chain

SYSPRO Launches 2023 Edition with enhanced quality control and automation

Improved quality control, enhanced automation and new capabilities in 2023 edition of SYSPRO 8 Enterprise Resource Planning (ERP).

By Sean Mitchell • 3 min read • Thu, 28th Sep 2023

Storage

Video: 10 Minute IT Jams - An update from Wasabi and Crayon

Crayon and Wasabi announce new partnership in the IT industry. Read on to find out more about their collaboration.

By Tom Raynel • 1 min read • Wed, 6th Sep 2023

Artificial Intelligence

All eyes are on AI as emerging tech presents big opportunities

Generative AI is on the Peak of Inflated Expectations, creating new opportunities for innovation, says Gartner.

By Catherine Knowles • 3 min read • Thu, 17th Aug 2023

Emerging Technology

Mash Announces Leadership appointments for Digital Transformation

Mash announces leadership appointments: Tanya Drerup as Chief Product Officer and Ollie Salisbury as Head of Talent Acquisition and Community.

By Imee Dequito • 3 min read • Fri, 4th Aug 2023

Stories from Other Regions

Emerging Technology stories

EduTech

£100m boost for UK's AI industry from Chancellor Hunt

AI investment in the UL set to double with a £100m boost, targeting healthcare, environmental protection, and national security sectors.

By Shannon Williams • 3 min read • Fri, 8th Mar 2024

Artificial Intelligence

New Zealanders' concern over online misinformation growing

Growing concern over misleading online information grips 65% of New Zealanders, with women and the elderly expressing the greatest worries.

By Shannon Williams • 3 min read • Thu, 22nd Feb 2024

Data Analytics

Merkle's report underscores the power of personalisation in APAC

Merkle's new report, Customer Experience Imperatives, urges businesses to anticipate and respond to consumer needs as 85% of APAC consumers believe personalised recommendations shape their brand experiences, promoting loyalty and long-term relationships.

By Imee Dequito • 3 min read • Thu, 8th Feb 2024

Robotics

Australia poised to maximise AI benefits with new risk-based approach

Australia's Federal government's risk-based approach to Artificial Intelligence (AI) regulation is seen as a critical move for Australia's economy and societal growth, according to ACS.

By Tom Raynel • 3 min read • Mon, 22nd Jan 2024