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Healthcare stories

White House backs cyber pilot to shield rural hospitals
Cybersecurity

White House backs cyber pilot to shield rural hospitals

Rural patients could see fewer care disruptions as federal and state officials trial new cyber defences after attacks have exposed hospitals' fragility.

By Sofiah Nichole Salivio • 4 min read • Today
Vumedi expands AI learning tools after USD $104m funding
Artificial Intelligence

Vumedi expands AI learning tools after USD $104m funding

Doctors are finding specialist-led guidance faster as Vumedi's AI tools draw on more than 100,000 videos and 5,000 podcasts.

By Karen Joy Bacudo • 4 min read • Today
Google Cloud launches Gemini for healthcare in US preview
Risk & Compliance

Google Cloud launches Gemini for healthcare in US preview

Healthcare staff could save hours a week as Google Cloud's new AI tool links records, claims and policy data to speed decisions in preview.

By Mara Sugue • 5 min read • 2 days ago
US consumers trust AI customer service if issues resolve
Customer Experience

US consumers trust AI customer service if issues resolve

Trust, not novelty, now determines whether Americans will accept AI support, with preference rising when customers know their issue will be resolved.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Global Stories

Healthcare stories

Ocean lands Fortune Cyber 60 nod for email security
Data Protection

Ocean lands Fortune Cyber 60 nod for email security

The nod signals investor confidence in tools that can spot AI-generated phishing before it reaches hundreds of thousands of employee mailboxes worldwide.

By Shadda Lie Catugal • 4 min read • Today
Netcall & Box launch AI integration for digital services
Document Management

Netcall & Box launch AI integration for digital services

Organisations could cut manual work and keep sensitive records governed as Jadu taps Box content directly for AI-driven self-service portals.

By Sofiah Nichole Salivio • 4 min read • Today
RingCentral adds oversight tools for AI & human agents
Customer Experience

RingCentral adds oversight tools for AI & human agents

Contact centre managers can now track AI and human interactions in one system, helping them spot failures sooner and plan staffing more accurately.

By Regine Laguilles • 5 min read • Today
SAP honours Woolworths & Zespri in ANZ tech awards
Data Analytics

SAP honours Woolworths & Zespri in ANZ tech awards

Projects from Woolworths and Sigma Healthcare were among awards highlighting faster upgrades, shorter hiring cycles and better returns from digital overhaul.

By Sean Mitchell • 4 min read • Today
Australia cyber attacks rise 39% as ransomware grows
Ransomware

Australia cyber attacks rise 39% as ransomware grows

Ransomware claims hit a record 1,063 victims in October, even as Australian organisations still faced 2,117 cyber attacks a week, up 39% year on year.

By Mara Sugue • 4 min read • Today
Your next enterprise customer will ask an AI for a shortlist of IT partners. Here's what it reads
Manufacturing

Your next enterprise customer will ask an AI for a shortlist of IT partners. Here's what it reads

AI assistants are already shaping vendor shortlists for IT buyers, making third-party lists, specific service pages and reviews more decisive than search rankings.

By Joseph Tannous • 5 min read • 2 days ago
Zendesk moves beyond ticket closures with outcome-based AI
Customer Experience

Zendesk moves beyond ticket closures with outcome-based AI

The new platform charges only when AI resolves an issue, pushing support teams to measure success by customer outcomes rather than ticket counts.

By Anthony Caruana • 4 min read • Yesterday
DirectTrust & GLEIF plan vLEI model for US healthcare
Application Programming Interface

DirectTrust & GLEIF plan vLEI model for US healthcare

A new route to verified organisational identity could help providers, payers and vendors cut confusion over who is behind digital healthcare transactions.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Stories from Other Regions

Healthcare stories

Wānaka soon to be home to $180m alpine resort
Housing

Wānaka soon to be home to $180m alpine resort

Earthworks are due to start next year on a long-delayed Wānaka resort that is expected to add 136 hotel rooms and 72 homes.

By Tess Brunton • 5 min read • Yesterday
Frontline workers use AI, but employers lag on guidance
Risk & Compliance

Frontline workers use AI, but employers lag on guidance

Nearly half of Australian frontline workers have had no AI guidance from employers, even as many already use the tools to cut admin and shift hassles.

By Sean Mitchell • 5 min read • Yesterday
D&AD briefs urge young creatives to put humans first
Generative AI

D&AD briefs urge young creatives to put humans first

HSBC and JBL are among the brands telling entrants to avoid AI, as D&AD's New Blood Awards highlights the value of human judgement.

By Sofiah Nichole Salivio • 4 min read • Today
Flexxon wins CyberCall backing for AI Armour gateway
Data centers

Flexxon wins CyberCall backing for AI Armour gateway

The funding will help the Singapore cybersecurity company build hardware-based protections for AI agents that can otherwise be hijacked at machine speed.

By Karen Joy Bacudo • 4 min read • Today
The trust factor: why your blockchain infrastructure matters in the AI era
Hyperscale

The trust factor: why your blockchain infrastructure matters in the AI era

As AI decisions become harder to audit, firms are being pushed to prove data provenance and avoid scaling bad inputs across their operations.

By DVS Shiv Kumar • 4 min read • Yesterday