ITOM stories
Rising AI workloads are pushing more firms towards managed monitoring as operational complexity and telemetry costs make self-hosted tools harder to justify.
Investment in AI-powered monitoring is rising as firms race to prevent hallucinations, outages and security risks in production systems.
MSPs could trim ticket loads and lift margins as the new platform ties AI automation to service workflows and security operations.
The rollout aims to help customers tame rising AI-driven complexity as Datadog adds autonomous monitoring, security and agent oversight tools.
Cisco Cloud Control users will gain live cloud and AI risk data as the partnership aims to cut time spent switching between security tools.
It aims to cut alert fatigue and speed investigations by using network data to prioritise issues and automate routine remediation for IT teams.
Blind spots in monitoring are pushing outage bills higher, with Splunk estimating average downtime now costs USD $15,000 a minute.
The tie-up aims to cut manual handoffs and give enterprises clearer oversight of AI-driven tasks across IT, HR, procurement and security.
Attendance will be free as ITCON 2026 seeks to help firms tackle rising complexity, security gaps and brittle systems.
Employees could see fewer helpdesk calls and expense reports as Workday rolls out agents that automate IT support and business travel tasks.
The move gives IT teams autonomous agents for service desks, security and endpoint work, while ManageEngine says customer data stays private.
It could cut outage times for hybrid IT teams by unifying cloud, network and infrastructure data across public, private and on-premises systems.
AI-driven support tools could cut employee downtime, as Riverbed argues that fewer tickets may still hide unresolved problems.
Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.
Avantra 26 adds AI root cause analysis tool to speed SAP incident resolution and deepen links with Cloud ALM and BTP.
The shift to autonomous IT is stalling because teams will only let AI act when its decisions are transparent, explainable and controlled.
The tie-up could cut downtime for enterprises by letting AI detect incidents, generate playbooks and trigger fixes across hybrid estates.
The ranking could bolster Digitate’s pitch to buyers as IDC flagged ignio 7.0’s governed automation and business-linked remediation across hybrid estates.
Real-time network monitoring and automated security response are meant to help teams spot brief outages faster and cut handoffs between tools.
Australian solution providers will gain simpler access to PagerDuty's incident management tools as the vendor taps Ingram Micro's reseller network.
