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Managed Service Provider (MSP) Stories - Page 2

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Managed Service Provider (MSP) stories

CertIndex tops 120 verified MSP members in Australasia
Partner Programmes

CertIndex tops 120 verified MSP members in Australasia

Procurement teams in Australia and New Zealand now have a verified source for checking MSP ISO claims, after seven applications were rejected.

By Sean Mitchell • 4 min read • Last week
FPT wins AWS DevOps Competency as cloud demand rises
DevOps

FPT wins AWS DevOps Competency as cloud demand rises

Businesses pushing AI into production need more reliable cloud operations, and FPT says its latest AWS badge strengthens that support.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Ecommpay warns AI checkout could exclude vulnerable users
Fintech

Ecommpay warns AI checkout could exclude vulnerable users

More than half of consumers are vulnerable to some degree, raising fears that AI-led checkout could leave many unable to complete payments.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Cloud5 to acquire interTouch CALA in Latin America
Digital Transformation

Cloud5 to acquire interTouch CALA in Latin America

The deal will widen Cloud5's hospitality footprint as hotel groups in Latin America and the Caribbean boost technology spending.

By Sofiah Nichole Salivio • 4 min read • This month
Tech Mahindra unveils telco architecture for AI rollouts
Digital Transformation

Tech Mahindra unveils telco architecture for AI rollouts

AI pilots in telecoms often stall before production, as fragmented data and legacy systems hinder operators' attempts to automate core operations.

By Sean Mitchell • 4 min read • This month
Microsoft dramatically cut their distributors
Customer Relationship Management

Microsoft dramatically cut their distributors

Fewer, larger partners are now carrying more of the installed base, raising renewal risk and making account ownership harder to track.

By Scott Frew • 4 min read • This month
Airties launches Aura AI engine for telecoms support
Data Analytics

Airties launches Aura AI engine for telecoms support

Turknet is first to use the system as operators seek to cut support costs, reduce engineer visits and fix broadband faults faster.

By Joseph Gabriel Lagonsin • 5 min read • This month
GoTo, Nexthink launch bidirectional Rescue integration
Software-as-a-Service

GoTo, Nexthink launch bidirectional Rescue integration

Enterprise IT teams can now launch remote support from device data and feed actions back into reports, trimming handoffs and delays.

By Sofiah Nichole Salivio • 4 min read • This month

Stories from Other Regions

Managed Service Provider (MSP) stories

TrueMoney partners Fireblocks on embedded THBT wallet
Crypto

TrueMoney partners Fireblocks on embedded THBT wallet

The enlarged pilot lets up to 20,000 users spend and swap THBT inside TrueMoney, testing blockchain payments for everyday use.

By Karen Joy Bacudo • 4 min read • Last week
Chameleon launches Nexus to cut building costs & risks
Software-as-a-Service

Chameleon launches Nexus to cut building costs & risks

Housing providers could trim maintenance bills and spot damp risks earlier as Chameleon's Nexus links live data on buildings and assets.

By Sofiah Nichole Salivio • 4 min read • Last week
Ingram Micro signs AirBridge distribution deal in NZ
Agricultural Technology

Ingram Micro signs AirBridge distribution deal in NZ

Partners will gain access to secure remote connectivity tools as the deal targets outages and poor coverage across the Pacific region.

By Sean Mitchell • 3 min read • Last week
UST named Workato platinum partner for AI orchestration
Digital Transformation

UST named Workato platinum partner for AI orchestration

The tie-up gives both firms a stronger pitch to enterprises struggling to connect legacy systems, data and AI workflows across operations.

By Sean Mitchell • 4 min read • Last week
Savira launches free privacy tools for small firms
Software-as-a-Service

Savira launches free privacy tools for small firms

More than 100,000 small businesses are now in privacy regulators' sights as tougher rules push demand for cheaper compliance tools.

By Sean Mitchell • 4 min read • Last week
Britton appointed to Chair UK Open Banking future body
Data Protection

Britton appointed to Chair UK Open Banking future body

The move comes as banks and fintechs shape the next phase of Open Banking, with over 100 billion API calls underscoring the stakes.

By Sofiah Nichole Salivio • 4 min read • This month
ROCTEL becomes Ekahau reseller to boost Wi-Fi offer
Digital Transformation

ROCTEL becomes Ekahau reseller to boost Wi-Fi offer

Irish organisations can now buy Ekahau Wi-Fi planning tools through ROCTEL, as demand rises for better coverage and in-house network testing.

By Sean Mitchell • 3 min read • This month
LMNTRIX appoints Kevin Wright to lead UK growth
Network Security

LMNTRIX appoints Kevin Wright to lead UK growth

Growing demand for managed detection and response is driving the company's UK expansion as boards face tougher resilience expectations.

By Sean Mitchell • 4 min read • This month
Superloop launches Kay AI assistant for business users
Network Infrastructure

Superloop launches Kay AI assistant for business users

Business partners can now handle quotes, faults and account tasks in one place as Superloop adds an AI assistant to Krypton.

By Joseph Gabriel Lagonsin • 3 min read • This month
Armstrong Bell marks 25 years with AI & cybersecurity
Unified Communications

Armstrong Bell marks 25 years with AI & cybersecurity

Growth now rests on managed IT and cyber defence as the Bromsgrove firm serves more than 400 organisations and builds AI voice agents.

By Sofiah Nichole Salivio • 4 min read • This month