Market research stories
Global study finds 78% use AI for investment insights
Yesterday
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digital transformation
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fintech
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genai
Study finds AI now shapes investment research for 78.3% of users, with strongest enthusiasm in the Middle East and Latin America.
World Cup viewership led by casual US fans, study finds
Yesterday
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martech
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social media
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fifa world cup
World Cup audience in US led by casual viewers, Adlook study finds, with families, older women and big-screen watchers boosting reach.
Infobip launches AgentOS platform, targets agentic AI shift
4 days ago
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uc
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digital transformation
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mfa
Infobip marks 20 years with AgentOS launch as it pushes into agentic AI, aiming to unify customer data and let AI agents act across channels.
AI dominates US CEO calls as Iran references surge
Last week
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saas
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digital transformation
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edge computing
Chief executives' calls in Q1 2026 were dominated by AI, but references to Iran surged as boardrooms weighed war risks and supply chain exposure.
System1 adds AI-led tools to Test Your Ad platform
Last week
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data analytics
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martech
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partner programmes
System1 adds AI-led reporting and predictive tools to Test Your Ad, aiming to speed up creative analysis while keeping consumer testing central.
Shoppers turn against AI social content, survey finds
Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
US SMBs use AI mainly for data analysis, schedules
Last week
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data analytics
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digital transformation
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martech
US small businesses turn to AI for data analysis, scheduling and stock control as most keep tech budgets steady or higher, survey finds.
Visa says AI agents may soon negotiate business deals
Last week
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
Cisco says Wi-Fi spend shifts to growth as AI bites
This month
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firewalls
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network infrastructure
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digital transformation
Cisco report finds firms are ramping up wireless budgets as AI, security pressures and staff shortages push networks into a strategic role.
Off-highway vehicles shift to electric power as batteries improve
This month
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data analytics
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cartech
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power / energy
Electric off-highway vehicles gain traction in construction, farming and mining as better batteries and digital tools challenge diesel's grip.
KPMG survey finds leaders keep AI spending despite recession
This month
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data analytics
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digital transformation
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partner programmes
KPMG survey shows global leaders will keep AI investment high through recession fears, as governance and workforce change separate winners from the rest.
AskNicely launches Ask NiceAI for service businesses
This month
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data analytics
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digital transformation
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cx
AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.
AI & automation could lift law firm profits, study finds
Last month
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digital transformation
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partner programmes
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rpa
Law firms in US and Canada face rising admin drag as LEAP research finds AI and automation could unlock profitability through fewer manual tasks.
Americas Procurement Congress: Procurement's agentic moment has arrived
Last month
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digital transformation
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rpa
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erp
Procurement leaders at Americas Procurement Congress say agentic AI is moving from pilot to payback, slashing sourcing cycles and reshaping value cases.
Smart glasses drive 44% growth in global XR shipments
Last month
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gaming
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wearables
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physical security
AI-first smart glasses propel a 44.4% surge in global XR shipments, as Meta keeps the lead while headset demand slides and Viture grows fast.
UK, US firms abandon AI plans amid skills shortage
Last month
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digital transformation
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rpa
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erp
Major UK and US professional services firms are shelving AI projects as skill shortages bite, exposing a gap between tech spend and staff readiness.
Bazaarvoice finds AI review use fuels shopper mistrust
Last month
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cx
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martech
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personalisation
Bazaarvoice finds nearly a quarter of shoppers use AI to write reviews, yet almost two thirds distrust AI-assisted feedback as inauthentic.
AI aids product discovery, but shoppers shun checkout
Last month
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data protection
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digital transformation
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cx
AI is reshaping how shoppers discover products online, but Criteo data shows few trust it to handle checkout or share sensitive details.
AliExpress raises UK Brand+ price guarantee to £40
Last month
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martech
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commerce systems
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smart home
AliExpress boosts its UK Brand+ price promise, lifting per-item refunds to GBP £40 and monthly claim caps to GBP £160 on select goods.
Generational divides shape how shoppers use green data
Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.