ChannelLife US - Industry insider news for technology resellers

Market research stories

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Global study finds 78% use AI for investment insights

Yesterday
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digital transformation
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fintech
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genai
Study finds AI now shapes investment research for 78.3% of users, with strongest enthusiasm in the Middle East and Latin America.
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World Cup viewership led by casual US fans, study finds

Yesterday
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martech
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social media
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fifa world cup
World Cup audience in US led by casual viewers, Adlook study finds, with families, older women and big-screen watchers boosting reach.
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Infobip launches AgentOS platform, targets agentic AI shift

4 days ago
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digital transformation
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mfa
Infobip marks 20 years with AgentOS launch as it pushes into agentic AI, aiming to unify customer data and let AI agents act across channels.
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AI dominates US CEO calls as Iran references surge

Last week
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saas
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digital transformation
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edge computing
Chief executives' calls in Q1 2026 were dominated by AI, but references to Iran surged as boardrooms weighed war risks and supply chain exposure.
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System1 adds AI-led tools to Test Your Ad platform

Last week
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data analytics
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martech
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partner programmes
System1 adds AI-led reporting and predictive tools to Test Your Ad, aiming to speed up creative analysis while keeping consumer testing central.
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Shoppers turn against AI social content, survey finds

Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
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US SMBs use AI mainly for data analysis, schedules

Last week
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data analytics
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digital transformation
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martech
US small businesses turn to AI for data analysis, scheduling and stock control as most keep tech budgets steady or higher, survey finds.
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Visa says AI agents may soon negotiate business deals

Last week
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
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Cisco says Wi-Fi spend shifts to growth as AI bites

This month
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firewalls
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network infrastructure
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digital transformation
Cisco report finds firms are ramping up wireless budgets as AI, security pressures and staff shortages push networks into a strategic role.
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Off-highway vehicles shift to electric power as batteries improve

This month
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data analytics
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cartech
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power / energy
Electric off-highway vehicles gain traction in construction, farming and mining as better batteries and digital tools challenge diesel's grip.
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KPMG survey finds leaders keep AI spending despite recession

This month
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data analytics
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digital transformation
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partner programmes
KPMG survey shows global leaders will keep AI investment high through recession fears, as governance and workforce change separate winners from the rest.
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AskNicely launches Ask NiceAI for service businesses

This month
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data analytics
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digital transformation
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cx
AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.
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AI & automation could lift law firm profits, study finds

Last month
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digital transformation
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partner programmes
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rpa
Law firms in US and Canada face rising admin drag as LEAP research finds AI and automation could unlock profitability through fewer manual tasks.
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Americas Procurement Congress: Procurement's agentic moment has arrived

Last month
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digital transformation
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rpa
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erp
Procurement leaders at Americas Procurement Congress say agentic AI is moving from pilot to payback, slashing sourcing cycles and reshaping value cases.
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Smart glasses drive 44% growth in global XR shipments

Last month
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gaming
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wearables
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physical security
AI-first smart glasses propel a 44.4% surge in global XR shipments, as Meta keeps the lead while headset demand slides and Viture grows fast.
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UK, US firms abandon AI plans amid skills shortage

Last month
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digital transformation
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rpa
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erp
Major UK and US professional services firms are shelving AI projects as skill shortages bite, exposing a gap between tech spend and staff readiness.
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Bazaarvoice finds AI review use fuels shopper mistrust

Last month
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cx
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martech
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personalisation
Bazaarvoice finds nearly a quarter of shoppers use AI to write reviews, yet almost two thirds distrust AI-assisted feedback as inauthentic.
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AI aids product discovery, but shoppers shun checkout

Last month
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data protection
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digital transformation
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cx
AI is reshaping how shoppers discover products online, but Criteo data shows few trust it to handle checkout or share sensitive details.
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AliExpress raises UK Brand+ price guarantee to £40

Last month
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martech
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commerce systems
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smart home
AliExpress boosts its UK Brand+ price promise, lifting per-item refunds to GBP £40 and monthly claim caps to GBP £160 on select goods.
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Generational divides shape how shoppers use green data

Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.