Opinion stories
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.
Remote work is here to stay, but it must evolve and be managed effectively. Here are three crucial tech investments for a successful hybrid work environment.
Organisations are turning to visitor management systems to create safe environments, with automated systems eliminating human error and enhancing security.
The growing need to modernise business processes with smart technologies means organisations worldwide are embracing AI, cloud and data initiatives.
With the rise of conscious consumerism and conscious capitalism, mining enterprises are facing pressure to shift to cleaner and more sustainable operations.
Digital payments have become second nature for shoppers, but scammers are taking advantage. How can the industry fight back?.
Enterprises are dreaming big, but to take the metaverse mainstream, they need a new approach to digital infrastructure.
Ransomware as a service (RaaS) poses a significant threat to cybersecurity. This article explains what RaaS is, how it works, and how to prevent attacks.
Cybercriminals have never been happier, with constantly growing data footprints and operational disruption escalating the potency of cybercrime.
Automation of manual processes can streamline business operations, eliminate errors, and free up staff for growth activities.
Federal government officials have their hands full with concurrent crises and indeed, many of these threats require all-of-governmernt mobilisation.
Many Australian businesses face worker shortages due to closed borders and Omicron isolation requirements, causing operational challenges.
International Women's Day offers an opportunity for the world to step back and look at women's cultural, economic, political, and social achievements.
The Postgraduate Certificate in Connected Environments at Tech Futures Lab offers up-to-date learning for the fast-evolving IoT industry.
You don't have to look far to see that AI is on a rapid growth trajectory in Australia, as it's being used in almost every industry.
Has your leadership team spent much of the past two years in firefighting mode, responding to the issues that COVID-19 has created? Join the club.
Leveraging AI-driven solutions can help contact centres improve customer satisfaction through sentiment analysis and identifying key behaviours.
Mobile payment fraud is on the rise as fraudsters target mobile customers. Advanced fraud solutions can help prevent these attacks.
Gender disparities persist in the IT industry, as men still dominate the sector. Efforts are needed to attract and support more women in technology careers.
Both last year's #choosetochallenge and this year's #BreakTheBias themes for International Women's Day should serve as a wake-up call to the IT industry.
