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Pega stories
Smart Communications debuts AI tools for compliance-led CX
Last month
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document management
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digital transformation
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ecm
Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.
Smart Communications names Heidi Johnson to lead AI push
Fri, 30th Jan 2026
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data protection
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digital transformation
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hyperscale
Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.
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Martech expert reveals the 'customer decisioning blueprint'
Thu, 18th Dec 2025
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data analytics
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digital transformation
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cx
Martech guru shares a customer decisioning blueprint to tame AI, data and channels, ushering in autonomous, truly intelligent marketing.
Charter Global leads digital transformation in Georgia
Thu, 27th Feb 2025
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digital transformation
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hyperscale
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ai
Atlanta-based Charter Global is spotlighted for its customised technology solutions, enhancing efficiency and driving digital transformation across various sectors.
Pega unveils AI tool for enhanced customer engagement
Wed, 26th Feb 2025
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cx
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martech
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personalisation
Gartner's research reveals that almost a third of organisations struggle with customer journey mapping, prompting Pega to unveil its GenAI-powered blueprint.