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Process automation stories

Lunr Capital boosts loans ninefold with LoanPro software
Software-as-a-Service

Lunr Capital boosts loans ninefold with LoanPro software

Spreadsheet-based lending had become a bottleneck for Lunr as volumes rose, but new software cut errors to near zero and trimmed manual work.

By Karen Joy Bacudo • 4 min read • Last week

Global Stories

Process automation stories

Ramp launches Applied AI Solutions for finance teams
Software-as-a-Service

Ramp launches Applied AI Solutions for finance teams

Finance teams could see faster automation as Ramp places engineers inside clients to build bespoke AI systems on its platform.

By Karen Joy Bacudo • 4 min read • Today
OpenAI acquires Ona to expand Codex enterprise workflows
Software-as-a-Service

OpenAI acquires Ona to expand Codex enterprise workflows

Enterprise users could gain more secure long-running AI workflows as OpenAI folds Ona's cloud execution tools into Codex for production use.

By Mark Tarre • 3 min read • Yesterday
Adobe launches CX Enterprise Coworker for AI workflows
Software-as-a-Service

Adobe launches CX Enterprise Coworker for AI workflows

Businesses could see faster campaign delivery as Adobe's new AI layer links marketing, analytics and customer service tools across existing systems.

By Sean Mitchell • 4 min read • Last week
Activate IAM wins AI challenge with Teams assistant
Software-as-a-Service

Activate IAM wins AI challenge with Teams assistant

The win highlights growing demand for governed AI tools that speed up identity admin without weakening approvals, audit trails or compliance.

By Sean Mitchell • 4 min read • Last week
DXC deepens Anthropic tie-up for mission-critical AI
Digital Transformation

DXC deepens Anthropic tie-up for mission-critical AI

The deal will put Claude into banking, aviation and government systems, as DXC scales AI agents across regulated customer environments.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Hype growing - but SMEs still face barriers to AI adoption
Customer Relationship Management

Hype growing - but SMEs still face barriers to AI adoption

Small firms risk falling behind unless they adopt AI for practical gains, as SMEC AI says many are still confused by the technology.

By David Shilovsky • 5 min read • Last week
SEI appoints AI chiefs to speed up strategy & data
Digital Transformation

SEI appoints AI chiefs to speed up strategy & data

Pressure is mounting on financial firms to turn AI pilots into measurable results as SEI adds new leadership to its data overhaul.

By Joseph Gabriel Lagonsin • 4 min read • Last week
ConnectWise launches AI-native platform for Predictive IT
Digital Transformation

ConnectWise launches AI-native platform for Predictive IT

MSPs could trim ticket loads and lift margins as the new platform ties AI automation to service workflows and security operations.

By Sean Mitchell • 5 min read • Last week
Ivalua launches IVA Studio for procurement AI automation
Software-as-a-Service

Ivalua launches IVA Studio for procurement AI automation

Procurement teams will be able to handle sourcing, invoicing and supplier risk in one interface, as Ivalua adds AI agent IVA Studio.

By Sean Mitchell • 4 min read • Last week
Genesys Cloud ARR hits USD $2.8 billion as AI demand rises
Software-as-a-Service

Genesys Cloud ARR hits USD $2.8 billion as AI demand rises

Rising enterprise spending on AI helped push Genesys Cloud annual recurring revenue to USD $2.8 billion, with international sales nearing 45%.

By Sofiah Nichole Salivio • 4 min read • Last week
Spectrum wins ISO 27001 in seven months with Spotica
Data Protection

Spectrum wins ISO 27001 in seven months with Spotica

The certification could help Spectrum win government and enterprise contracts, after it cut the usual ISO 27001 timetable and costs sharply.

By Sofiah Nichole Salivio • 3 min read • Last week
Most German firms pilot AI, but few use it in core
Data Analytics

Most German firms pilot AI, but few use it in core

Legacy systems and skills shortages are slowing AI rollouts at large German companies, with only 19% putting it into core processes.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Conga study finds AI adoption outpaces CLM governance
Software-as-a-Service

Conga study finds AI adoption outpaces CLM governance

Most firms lack formal AI policies for contract management, leaving legal and compliance teams exposed as adoption races ahead.

By Sofiah Nichole Salivio • 3 min read • Last week
Kyndryl launches AI orchestration for enterprise workflows
Hybrid Cloud

Kyndryl launches AI orchestration for enterprise workflows

Many firms are still stuck in AI pilot purgatory, and Kyndryl's new orchestration tool aims to move projects into day-to-day operations.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Process automation stories

How smart technology investments drive profitability and compliance for organisations
Data Protection

How smart technology investments drive profitability and compliance for organisations

Fragmented document systems are raising costs and compliance risk for Australian organisations, as hybrid work swells information volumes.

By John Harding • 4 min read • Last week
Unleashed launches tools for small Australian manufacturers
Software-as-a-Service

Unleashed launches tools for small Australian manufacturers

Small manufacturers could gain a cheaper route to digitising sales, marketing and warehousing as Unleashed targets firms with up to 20 staff.

By Sean Mitchell • 4 min read • Last week