Process automation stories
Appian has been named on FinTech Global's 2025 AIFinTech100 list for pioneering AI-driven solutions that transform banking, compliance and financial services workflows.
OpenText launches MyAviator, a secure personal AI assistant designed to enhance productivity and streamline workflows for digital knowledge workers.
Wild Tech appoints Tiffany Ong as Head of Microsoft in Singapore to lead regional digital transformation and expand ERP, CRM, and AI services across Asia Pacific.
Creditsafe won the 2025 Nucleus Research ROI Award after achieving a 234% ROI and faster cash cycles using BlackLine's financial platform.
Siemens updates NX platforms with AI copilot and mixed reality tools, enhancing design, simulation, and collaboration in product engineering software.
Discovery Consulting appoints Shobhit Garg as National Supply Chain Lead to boost digital ERP adoption among Australian manufacturers and asset-heavy industries.
ReliaQuest unveils GreyMatter Workflows, automating security operations to cut response times by 64% and reduce manual tasks by over half.
UiPath and Deloitte have revolutionised ERP by integrating agentic automation in a SAP S/4HANA upgrade, boosting efficiency and automating 85% of finance workflows.
Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.
NTT DATA launches a new EPAS service to enhance adoption of Salesforce's Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.
Make launches Make Grid, a real-time visual map providing firms with complete oversight of their automation and AI workflows to manage complexity and scale.
Over 40% of agentic AI projects are predicted to be cancelled by 2027 due to costs, unclear value, and risk issues, finds Gartner research.
Thyssenkrupp Rasselstein enhances its global supply chain with Celonis AI, boosting efficiency, transparency and delivery reliability across operations.
Gold Coast Health has adopted UiPath automation to streamline patient referrals and reduce administrative tasks, enhancing care and staff efficiency in Queensland.
Klippa and Cobwebb Communications have partnered to integrate AI-powered DocHorizon platform, advancing document automation for businesses across sectors.
UiPath leads Gartner's 2025 Magic Quadrant for RPA, marking seven years as a Leader amid rapid USD $3.8bn market growth and AI-driven automation advances.
Lobster appoints Emanuel Eibach as CFO to boost global growth, leveraging his 20 years of financial leadership in scaling software firms and M&A expertise.
Air Niugini has implemented Ramco Payce to transform payroll for 2,000+ staff across four countries, enhancing efficiency and digital operations.
Zoho launches privacy-first AI agents that automate complex tasks, enhancing business workflows without compromising customer data security or adding extra costs.
UiPath's Feiran Hao reveals why businesses let AI recommend but reserve final decisions for humans, as agentic AI tools still evolve in automation.