ChannelLife US - Industry insider news for technology resellers
United States

Productivity Stories - Page 7

American Stories

Productivity stories

Aerospike launches agentic AI fraud stack with Google
Fintech

Aerospike launches agentic AI fraud stack with Google

Fraud teams could cut investigation time by 90% as the new stack combines real-time scoring, case assembly and human review in milliseconds.

By Mark Tarre • 4 min read • Last month
Bank of America adds AI to EricaAssist for faster calls
Fintech

Bank of America adds AI to EricaAssist for faster calls

Call-centre staff at the bank are handling enquiries nearly a minute faster as new generative AI prompts cut call times and speed up guidance.

By Karen Joy Bacudo • 3 min read • Last month
Calero wins two 2026 CODiE awards for its platform
Digital Transformation

Calero wins two 2026 CODiE awards for its platform

The latest honours lift its CODiE tally to eight, underlining growing recognition for tools that help firms curb IT and market data spending.

By Karen Joy Bacudo • 3 min read • Last month

Global Stories

Productivity stories

Mastercard expands virtual card controls with Citi first
Fintech

Mastercard expands virtual card controls with Citi first

Businesses will get tighter spend limits and transaction checks as Mastercard rolls out new virtual card controls, with Citi first to go live globally.

By Sofiah Nichole Salivio • 5 min read • Last month
Nissin Foods USA adopts AI planning with Blue Yonder
Software-as-a-Service

Nissin Foods USA adopts AI planning with Blue Yonder

The upgrade is aimed at improving forecast accuracy, cutting inventory and helping the noodle maker manage volatile demand across its US business.

By Sofiah Nichole Salivio • 4 min read • Last month
Why the next breakthrough in AI agents comes down to leadership, not technology
Semiconductors

Why the next breakthrough in AI agents comes down to leadership, not technology

Enterprise AI agents are already generating revenue, but shortages of compute and skills could determine who captures the gains.

By Graeme Beardsell • 4 min read • Last month
Shufti launches Glocal Platform for compliance teams
Software-as-a-Service

Shufti launches Glocal Platform for compliance teams

Compliance teams facing fragmented systems may cut integrations and vendor sprawl as Shufti folds onboarding, screening and monitoring into one platform.

By Mark Tarre • 4 min read • Last month
The most expensive system in cash operations is the one standing still
Data Protection

The most expensive system in cash operations is the one standing still

Unplanned outages can cost cash centres thousands of dollars an hour, making predictive maintenance a growing priority for operators and central banks.

By Stephan Wunderle • 4 min read • Last month
Arctic Wolf recognised in IDC MDR market assessment
Ransomware

Arctic Wolf recognised in IDC MDR market assessment

Arctic Wolf has been named a Leader in IDC's 2026 assessment of worldwide managed detection and response services for midmarket organisations.

By Sean Mitchell • 4 min read • Last month
Enterprise AI buyers increase spending but demand proof
Software-as-a-Service

Enterprise AI buyers increase spending but demand proof

Enterprise AI purchases are facing tougher checks as 64% of buyers demand proof, slowing deals even as spending keeps rising.

By Sofiah Nichole Salivio • 4 min read • Last month
TalentLMS warns AI is widening workplace learning debt
Digital Transformation

TalentLMS warns AI is widening workplace learning debt

AI is helping employees mask skills gaps, but TalentLMS says the hidden backlog is driving more mistakes and weaker performance.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Productivity stories

Community Fibre picks Luminance for contract management
Software-as-a-Service

Community Fibre picks Luminance for contract management

The broadband provider aims to cut manual contract work and improve oversight as its supply chain and network footprint expand.

By Sofiah Nichole Salivio • 4 min read • Last month
AssetControl launches low-cost cloud asset platform
Software-as-a-Service

AssetControl launches low-cost cloud asset platform

Small firms can now track assets and keys from GBP £20 a month, as AssetControl targets spreadsheet-based operations with browser software.

By Karen Joy Bacudo • 4 min read • Last month
UK retailers face higher EU eCommerce costs from customs
Customer Experience

UK retailers face higher EU eCommerce costs from customs

Returns and customs handling are squeezing margins for UK sellers into the EU, with extra border crossings now adding more than the new €3 fee.

By Karen Joy Bacudo • 4 min read • Last month
QuoteCheck wins Insurance Business 5-star tech nod
Risk & Compliance

QuoteCheck wins Insurance Business 5-star tech nod

The recognition highlights growing insurer demand for tools that curb building repair claim inflation, with users reporting 10% to 12% savings.

By Sean Mitchell • 4 min read • Last month
Most NHS trusts lack digital experience monitoring
Digital Transformation

Most NHS trusts lack digital experience monitoring

Operational blind spots are hampering efforts to cut waiting times, as 85% of trusts cannot monitor staff digital experience, Apogee found.

By Sofiah Nichole Salivio • 4 min read • Last month
UK firms embed AI in workflows but keep human control
Data Protection

UK firms embed AI in workflows but keep human control

Most UK enterprises now see AI boosting productivity, but 78% are keeping human approval points and guardrails in place.

By Sofiah Nichole Salivio • 4 min read • Last month