Professional Services Automation (PSA) stories

Elite rolls out AI-powered Validate checks to catch questionable legal billing before invoices go out, aiming to cut write-offs and speed payment.

Auctor secures USD $20 million from Sequoia Capital and backers to automate enterprise software rollouts and cut costly project delays.

Tax Systems rolls out AI assistant blending company data and IBFD research to speed cross-border tax analysis for multinational in-house teams.

WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.

One in three firms say clients now think AI can do expert work in-house, raising pricing pressure for agencies and consultancies.

Pia joins Pax8 Marketplace, giving MSPs direct access to AI-led help desk automation aimed at cutting repetitive service desk work and easing margin pressure.

Harvey wins USD $200 million as investors back its plan to turn legal AI from chat tools into workflow-running agents.

Rocketlane secures USD $60m Series C to accelerate global rollout of Nitro, its AI-driven professional services execution platform.

Dext rolls out AI Assist in the US and Canada, promising to learn each firm's bookkeeping rules while keeping humans in full control.

Dext unveils AI Assist, an embedded tool that learns firm-specific judgement to automate routine bookkeeping while keeping humans in control.

Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.

Rogo acquires AI agent firm Offset to deepen automation in investment banking and buy-side workflows after its USD $75 million Series C.

US firm Hand Arendall Harrison Sale reports faster drafting and fewer support calls after adopting Litera One and its Lito AI legal agent.

Legal AI platform Legora raises USD $550m at a USD $5.55bn valuation to speed expansion across the US and wider Asia-Pacific markets.

Litera is embedding Midpage's US legal research in Lito inside Microsoft 365, uniting drafting, review and case law in one workflow.

Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.

Law firms are turning to AI to cut drudge work, raising urgent questions about how to protect mentorship, ethics and future leaders.

PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.

Monjur launches Monjur Pilot, an AI contract tool for MSPs that automates redlining and escalates tricky issues to specialist lawyers.

Elite upgrades its 3E cloud platform with AI, real-time data and compliance tools to speed law firms' work-to-cash and cut revenue leakage.