Quality Management Stories

Global Stories

Quality Management stories

5 Data & AI governance trends every CDO should be watching in 2026

Data quality is overtaking AI as a top concern in 2026, with CDOs under pressure to prove the information behind automated decisions is trustworthy.

By Edmund Ng • 5 min read • Last week

Data Protection

Codema launches AI committees for continuous assurance

The new framework is intended to help firms prove AI tools are reliable and compliant as regulators demand ongoing evidence, not one-off audits.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Data Analytics

MindBridge urges clearer PCAOB guidance on AI audits

Ambiguous inspection rules are leaving audit firms unsure how to defend AI-assisted tests, prompting calls for clearer oversight from the PCAOB.

By Mark Tarre • 4 min read • This month

Phishing

Why financial services now leads email deliverability

Strict compliance has helped banks and insurers outperform retail on inbox placement, as cleaner data now drives better delivery rates.

By Bobby Joseph • 5 min read • This month

Digital Transformation

Whatfix partners with PTC on PLM software adoption

Manufacturers could cut PLM training and support costs as the deal embeds in-app guidance and analytics into Windchill workflows.

By Sean Mitchell • 4 min read • This month

Digital Transformation

Propel launches production MCP for AI-driven PLM integration

Manufacturers could soon query live product data from AI tools, as Propel links its PLM platform to Claude, ChatGPT and Copilot.

By Mark Tarre • 4 min read • Last month

Digital Transformation

Why geocoding technology has become a cross-industry growth driver

Accurate address data is now helping firms cut delivery errors, price risk and target customers more precisely across multiple sectors.

By Bobby Joseph • 5 min read • Last month

Manufacturing

Syspro adds quality & traceability tools for manufacturers

Manufacturers and distributors will get tighter control over quality, stock and pricing as Syspro rolls out more than 60 ERP updates.

By Sofiah Nichole Salivio • 4 min read • Last month

Software-as-a-Service

Zoom adds AI tools to Virtual Agent for customer service

Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

8x8 boosts workforce management adoption with free tools

Mid-sized contact centres can now cut spreadsheets and manual scheduling as 8x8 folds workforce management into its platform at no extra charge.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

Infosys completes CMMI AI maturity pilot assessment

The pilot is intended to help firms prove AI is being managed safely and consistently as they move from trials to large-scale use.

By Sean Mitchell • 4 min read • Last month

Digital Transformation

Siemens launches AI software to scale industrial use

Industrial groups may cut manual effort and speed up issue resolution as Siemens pushes AI from pilots into governed production workflows.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Manufacturing

Propel sees MCP & AI governance as 2026 manufacturing trends

Growing pressure to prove AI decisions is pushing manufacturers towards tighter governance, connected data and MCP-based integration by 2026.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Manufacturing

Siemens launches Intelligence Centre X for industrial AI

The new software aims to move industrial AI beyond pilots by tying together data, workflows and governance for faster operational decisions.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Quality Management stories

Digital Transformation

Research flags ERP delivery risks from weak resourcing

Nearly two-thirds of major ERP and digital transformation programmes face critical delivery risk, with weak resourcing and planning the main threats.

By Sean Mitchell • 3 min read • Today

Data Protection

HCS launches governance & compliance practice with Whelan

Irish firms face tighter cyber oversight as HCS expands advisory services for regulated sectors and mid-sized businesses lacking in-house compliance teams.

By Sofiah Nichole Salivio • 3 min read • This month

Manufacturing

Vertiv opens Johor plant to meet AI demand in Asia

The new site will create up to 500 jobs as the firm expands capacity for AI and high-density data centre gear across Asia-Pacific.

By Sean Mitchell • 4 min read • This month

Storage

Renewtech rebrand brings Harrogate IT firm into Europe

British customers will gain access to a larger stock of refurbished enterprise hardware as Harrogate-based Renewtech UK joins a six-country European group.

By Mark Tarre • 3 min read • Last month