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Adyen launches agentic commerce APIs for US merchants
Digital Transformation

Adyen launches agentic commerce APIs for US merchants

Enterprise merchants can now connect once to multiple AI shopping platforms, as Adyen's limited US rollout aims to cut repeated integration work.

By Karen Joy Bacudo • 4 min read • Last week

Global Stories

Retail stories

NTT DATA launches AI agent for consumer goods planning
Data Protection

NTT DATA launches AI agent for consumer goods planning

Product teams may get concepts to review in minutes rather than months as the new service aims to speed early decisions on brand fit and compliance.

By Sofiah Nichole Salivio • 4 min read • Today
Only 19% of retail supply chain decisions land as planned
Data Analytics

Only 19% of retail supply chain decisions land as planned

Retailers are seeing more than four in five major supply chain decisions run into trouble, with unintended trade-offs hitting operations elsewhere.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Intuit adds B2B support to QuickBooks Shopify Connector
Digital Transformation

Intuit adds B2B support to QuickBooks Shopify Connector

Wholesale merchants can now cut manual reconciliation as Shopify B2B orders land in QuickBooks as invoices with payment sync.

By Karen Joy Bacudo • 4 min read • Yesterday
Trimble unveils Europe 2026 logistics summit in Brussels
Digital Transformation

Trimble unveils Europe 2026 logistics summit in Brussels

More than 900 logistics professionals will hear case studies on AI, compliance and cost pressure as the industry seeks measurable gains.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Konecta launches Kolibri AI platform for customer ops
Software-as-a-Service

Konecta launches Kolibri AI platform for customer ops

The new system is meant to help firms move AI from pilot projects into live customer operations, with audit trails and human oversight built in.

By Sean Mitchell • 3 min read • Last week
Advancing Analytics secures growth investment from Lead Edge
Data Analytics

Advancing Analytics secures growth investment from Lead Edge

The deal should help the European consultancy expand as demand grows for data analytics and AI advice across financial services and retail.

By Sean Mitchell • 4 min read • Last week
Fynd launches Create platform for UK fashion brands
Software-as-a-Service

Fynd launches Create platform for UK fashion brands

UK fashion brands facing thinner margins may gain faster design and production cycles as Fynd rolls out its AI system.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Retail stories

Gamma targets small firms with PCI payment security
Unified Communications

Gamma targets small firms with PCI payment security

Small firms taking card payments by phone face fraud, chargeback and compliance risks that Gamma says have been overlooked.

By Mark Tarre • 4 min read • Yesterday
Deloitte opens the London AI Studio with Google Cloud
Digital Transformation

Deloitte opens the London AI Studio with Google Cloud

UK clients could see agentic AI projects prototyped in four weeks as Deloitte expands its Google Cloud alliance and trains 1,000 staff.

By Sofiah Nichole Salivio • 4 min read • Last week
Ellis Brigham cuts order enquiries by 14% with Ingrid
Digital Transformation

Ellis Brigham cuts order enquiries by 14% with Ingrid

The retailer also lifted order volumes by 24% last peak trading period, while fewer customer service queries eased pressure on its teams.

By Karen Joy Bacudo • 3 min read • Last week
Retailers lack AI strategy despite competitive pressure
Digital Transformation

Retailers lack AI strategy despite competitive pressure

The gap leaves many retailers exposed, as most feel pressure to adopt AI yet fewer than half have a clear plan for doing so.

By Mark Tarre • 4 min read • Last week
Xero finds New Zealand small business productivity lags
Manufacturing

Xero finds New Zealand small business productivity lags

New data show Kiwi small firms generating less per hour than peers in Australia and the UK, as rising costs squeeze margins.

By Karen Joy Bacudo • 4 min read • Last week
The warm-weather playbook: How small business owners turn sunny days into loyal customers
Customer Experience

The warm-weather playbook: How small business owners turn sunny days into loyal customers

Summer foot traffic gives small firms a rare chance to win loyal buyers with banners, uniforms and merch, if they act quickly.

By Erin Shea • 6 min read • Last week
FICO adds DataOps to platform for wider AI adoption
Data governance

FICO adds DataOps to platform for wider AI adoption

Weak data pipelines and poor governance can now be checked inside the FICO Platform, as the software maker pushes firms towards safer AI use.

By Sofiah Nichole Salivio • 4 min read • Last week
Akeneo buys PricingHUB to add pricing to Product Cloud
Software-as-a-Service

Akeneo buys PricingHUB to add pricing to Product Cloud

Retailers and brands could cut delays and inconsistencies as Akeneo folds pricing into its Product Cloud, widening its reach beyond product data.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Australian firms roll back AI agents over governance
Software-as-a-Service

Australian firms roll back AI agents over governance

Governance failures have forced most Australian enterprises to pull back customer-facing AI agents, even as spending plans and deployments keep rising.

By Joseph Gabriel Lagonsin • 4 min read • Last week