ChannelLife US - Industry insider news for technology resellers

Scheduling stories

Factory engineers working with computers machinery digital screens spreadsheets

Manufacturers to invest USD $5.8 billion as spreadsheets endure

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Manufacturers will invest USD $5.8 billion in PLM software by next year, yet spreadsheets remain essential for bridging gaps in their digital workflows.
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AlethianAI unveils platform to help providers amid USD $5bn cuts

Fri, 26th Sep 2025
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AlethianAI launches an AI platform to help Washington State healthcare providers automate workflows amid USD $5bn Medicaid funding cuts.
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Calabrio launches AI-driven workforce solution for contact centres

Tue, 16th Sep 2025
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Calabrio unveils Workforce Intelligence, an AI-powered platform enhancing contact centre operations with real-time adaptability and improved agent performance.
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Felix to acquire Nexvia for AUD $12m, raising AUD $16m

Wed, 20th Aug 2025
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Felix Group is set to acquire Nexvia for AUD $12m and raise AUD $16m to expand its construction software platform and boost growth in ANZ and beyond.
Australian office workers overwhelmed with paperwork and calendars in queensland

Australians lose hours to admin as AI resistance slows progress

Mon, 18th Aug 2025
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Nearly a quarter of Australians spend over 10 hours a week on admin tasks, with resistance to AI tools slowing efforts to boost productivity.
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Scaling smart: why scheduling should be at the heart of your growth strategy

Thu, 10th Jul 2025
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UK service SMEs scaling up must embrace automated scheduling to boost efficiency, reduce errors and enhance customer experience for sustainable growth.
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Exclusive: WorkJam’s AI-driven evolution for a smarter frontline

Wed, 4th Jun 2025
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WorkJam's frontline platform is revolutionising workplace engagement in APAC, delivering 407% ROI and transforming how businesses connect with staff.
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Consilium launches UniCRM for contact centre operations

Thu, 8th May 2025
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Consilium Software has launched UniCRM, a new platform that unifies Help Desk, Collections, and Telemarketing to boost contact centre efficiency and customer experience.
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AI & digital tools essential to tackling project delays

Tue, 8th Apr 2025
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Accenture's research highlights the struggle of Australia's infrastructure sector, with 92% of projects missing schedules and 30% exceeding budgets due to rising costs.
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TruBoard Partners launches TruGreen platform in India

Thu, 10th Oct 2024
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TruBoard Partners has unveiled TruGreen, a comprehensive cloud-based platform for renewable energy management, at the Renewable Energy India Expo 2024.
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AI is ubiquitous, even in ‘traditional’ sectors and businesses

Mon, 30th Sep 2024
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AI is transforming hospitality with 85% of Australia’s venues using it for data analytics, inventory management, and personalised marketing to boost revenue and efficiency.
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Viavi Solutions launches AI-driven automation platform VAMOS

Tue, 17th Sep 2024
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VIAVI Solutions introduces VAMOS, an AI/ML-enhanced automation platform, to cut operational costs and speed up time-to-market for wireless and cloud service providers.
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Vultr partners with Run:ai to boost GPU efficiency globally

Fri, 2nd Aug 2024
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Vultr has teamed up with Run:ai to enhance global GPU efficiency, promising improved performance and resource utilisation for AI projects across its network.
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Linesight names Scott Halyday as new SE Asia regional director

Wed, 10th Jul 2024
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Linesight appoints Scott Halyday as Regional Director for Southeast Asia, leveraging his 19 years of expertise to drive growth in strategic sectors like data centres.
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Dayforce report reveals disconnect between executives & workers

Wed, 10th Jul 2024
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A new Dayforce report reveals significant disconnects between executives' perceptions and the realities faced by frontline workers and middle managers in Australia and New Zealand.
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Exclusive: How WorkJam's revolutionising frontline communication

Thu, 4th Jul 2024
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The Managing Director of WorkJam, Andrew Myers, has discussed how the company is enhancing employee engagement and entering new markets.
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Mitel expands virtual care services to seven European countries

Thu, 27th Jun 2024
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Mitel expands its Virtual Care and Collaboration Service to seven new European markets, including the UK, enhancing patient care with secure, seamless communication solutions.
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How AI-powered automation is enabling the future of Australia’s patient care

Thu, 27th Jun 2024
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AI-powered automation is revolutionising Australia’s patient care, easing admin burdens, advancing research, and enabling efficient, personalised treatment.
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Aspen Technology unveils new aspenONE version with AI features

Tue, 4th Jun 2024
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Aspen Technology has launched V14.3 of its aspenONE portfolio, featuring Industrial AI and enhanced data integration to optimise operations and sustainability for asset-intensive industries.
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IoT revolutionises retail with smart sensors & real-time data

Tue, 28th May 2024
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IoT technologies are transforming retail efficiency, from dynamic cleaning schedules to real-time temperature control and crowd management, says Ruby Whipp of mpro5.