ServiceNow Stories

American Stories

ServiceNow stories

IBM, Red Hat offer Lightwell free to US institutions

Eligible US universities and non-profits can now use Lightwell to patch open source flaws without overhauling systems or sharing data.

By Sean Mitchell • 3 min read • Today

Software-as-a-Service

Avatier launches AI identity platform with pay-per-action

Enterprises can now avoid upfront licensing as charges shift to verified identity tasks, with a healthcare provider already piloting the system.

By Sean Mitchell • 4 min read • Yesterday

Digital Transformation

1Kosmos named Gartner leader in identity verification

The ranking bolsters 1Kosmos as firms face rising fraud from stolen credentials, synthetic identities and AI-driven impersonation.

By Mark Tarre • 4 min read • 3 days ago

AI Security

Nvidia backs open AI security alliance with tech giants

A broad industry push aims to give cyber defenders shared tools for spotting AI flaws, as regulators weigh whether open models raise new risks.

By Mark Tarre • 4 min read • Last week

Digital Transformation

NetBox Labs and BlueAlly partner on network automation

Automation projects may be easier to trust as BlueAlly adopts NetBox Labs' infrastructure data platform across customer deployments.

By Mark Tarre • 4 min read • Last month

Software-as-a-Service

Ondaro promotes three to vice president in ServiceNow shift

As ServiceNow projects grow more complex, Ondaro has split consulting, delivery and portfolio governance under three senior leaders.

By Sofiah Nichole Salivio • 4 min read • Last month

Global Stories

ServiceNow stories

DevOps

PDQ adds ticketing integrations & macOS vulnerability tools

IT teams can now handle Mac and Windows vulnerabilities in one workflow, while support agents gain ticketing links that cut manual lookups and errors.

By Joseph Gabriel Lagonsin • 3 min read • Today

Data Protection

TechForce joins Anthropic's Claude partner network

Australian businesses gain local help to move Claude pilots into live use, with TechForce handling integration, governance and approvals.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Data Protection

AvePoint launches AI data classification & recovery

Pressure is mounting on businesses to secure AI data and recover faster after cyber incidents, as static labels and ad hoc restoration prove too slow.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Digital Transformation

ServiceNow launches autonomous security suite for firms

The suite aims to cut security backlogs and tighten oversight of AI agents as companies face a surge in machine identities and fragmented tools.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Digital Transformation

Tenable expands AI security coverage to Google Gemini

Security teams face a wider visibility gap as Tenable adds Google Gemini, MCP and AI coding tools to its exposure management platform.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Software-as-a-Service

Fintech leaders say AI & AML shifts cut finance costs

Finance chiefs are facing tighter budgets as AI automation and new AML rules turn once-discretionary tech spend into a cost imperative.

By Mark Tarre • 4 min read • 4 days ago

Digital Transformation

HackerOne launches H1 Remediation for faster fixes

Critical vulnerability backlogs have swelled 29-fold, prompting a tool that sends fix plans into engineering systems and AI coding tools.

By Sofiah Nichole Salivio • 5 min read • Last week

Software-as-a-Service

Dynatrace adds AI agents for governed IT operations

Governance controls aim to curb AI misfires as Dynatrace moves from observability to automated incident triage and remediation.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Robotics

Five control rooms, one tuesday afternoon

Alarm floods across data centres, pipelines and power grids can now be reduced to one incident, if operators can route and document fast enough.

By Kamalensh Srikanth • 9 min read • Last week

Digital Transformation

ServiceNow: only 21% see AI returns in Ireland, EMEA

Only 21% of organisations in Ireland and EMEA are seeing meaningful returns from AI spending, despite a 113% rise in investment.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

ServiceNow stories

Network Security

ServiceNow unveils six autonomous security products

Rising AI-driven threats are pushing firms to consolidate security operations, as ServiceNow adds automation across exposure, identity and incident response.

By Sofiah Nichole Salivio • 4 min read • Today