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Atturra's Chris Rae: Choose the happy path (or, why 'perfect' automation fails)
Document Management

Atturra's Chris Rae: Choose the happy path (or, why 'perfect' automation fails)

Western Australian mines have cut HR processing time by 80% after a new SAP-linked system let workers self-serve compliance records.

By Donovan Jackson • 4 min read • Tue, 31st Mar 2026
Oracle named IDC MarketScape leader in AI trade finance
Digital Transformation

Oracle named IDC MarketScape leader in AI trade finance

Oracle named IDC MarketScape leader for AI-enabled embedded trade finance apps, bolstering its position in bank trade digitisation.

By Karen Joy Bacudo • 4 min read • Tue, 17th Mar 2026
Finastra unveils AI tool to speed up bank payments ops
Fintech

Finastra unveils AI tool to speed up bank payments ops

Finastra launches OperatorAssist AI to cut banks' payment investigation work, promising 20-30% faster exception handling and reduced costs.

By Kaleah Salmon • 4 min read • Mon, 9th Mar 2026
Affinda launches agentic AI platform for any document workflow
Digital Transformation

Affinda launches agentic AI platform for any document workflow

Affinda launches an AI platform that automates any document workflow with 99% accuracy, supporting 56 languages and 400+ enterprise systems for fast setup.

By Melania Watson • 4 min read • Tue, 16th Sep 2025
TCS & Council of Europe Development Bank automate reconciliation
Digital Transformation

TCS & Council of Europe Development Bank automate reconciliation

TCS partners with the Council of Europe Development Bank to automate reconciliation using AI, enhancing efficiency and transparency in European operations.

By Sean Mitchell • 4 min read • Wed, 18th Jun 2025
Organisations frustrated over payment failure rates
Marketing Technologies

Organisations frustrated over payment failure rates

The majority of corporations and financial institutions are frustrated with their payment failure rate, according to a new report.

By Shannon Williams • 3 min read • Thu, 23rd Feb 2023

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Straight-Through Processing stories

Appian launches Connected Claims 2.0 to transform insurance
Digital Transformation

Appian launches Connected Claims 2.0 to transform insurance

Appian launches Connected Claims 2.0, an AI-driven platform to revolutionise insurance claims with faster processing, fraud detection, and improved customer experience.

By Melvin Hipolito • 3 min read • Wed, 4th Jun 2025