ChannelLife US - Industry insider news for technology resellers

Systems integration stories

Ai contact center cloud hub with crm icons multichannel support

Salesforce unveils Agentforce AI-powered contact centre

Today
#
crm
#
uc
#
data analytics
Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.
Rural american hospital fields with cell tower connected devices

Cellhub unveils 5G care & data push for rural hospitals

Today
#
saas
#
uc
#
dr
Cellhub launches Hospitals Without Walls, using 5G, managed services and data tools to support financially strained rural hospitals.
Email attachment20260310 4005817 9tqud7

Dify raises USD $30m to scale open-source AI workflows

Today
#
partner programmes
#
rpa
#
risk & compliance
Dify secures USD $30m to expand its open-source platform for production-ready AI agent workflows across global enterprise teams.
Untitled design   2026 03 10t215021.586

Ericsson, Future Technologies deepen AI-ready 5G push

Today
#
uc
#
firewalls
#
smart cities
Ericsson and Future Technologies are deepening their North American push to deliver AI-ready private 5G for industrial and critical infrastructure.
Anchr founders  tzar taraporvala and smayan mehra photo credit alison schiebel

Anchr raises USD $5.8m to build AI OS for distributors

Today
#
digital transformation
#
partner programmes
#
rpa
New York-based Anchr raises USD $5.8m seed round to build an AI-native OS automating core workflows for food distributors worldwide.
Email attachment20260310 139443 o65xlk

SITA links Google Find Hub with WorldTracer baggage data

Yesterday
#
data protection
#
digital transformation
#
encryption
SITA links Google's Find Hub with WorldTracer, letting airlines use passenger-shared bag locations to speed delayed baggage recovery.
Enterprise ai control room governance monitoring cloud dashboards

Dataiku unveils orchestration-focused AI Success platform

Yesterday
#
data analytics
#
data science
#
multi-cloud
Dataiku launches Platform for AI Success, an orchestration layer to govern, monitor and scale AI agents and decisions across enterprises.
Vidakovic

Gallagher leader named to 2026 Women in Security list

Yesterday
#
uc
#
partner programmes
#
physical security
Gallagher Security marketing director Melissa Vidakovic has been named to SIA's 2026 Women in Security Forum Power 100 list.
Secure enterprise datacenter ai agents locked data cloud shield

CData boosts Connect AI with secure MCP agent tools

Yesterday
#
virtualisation
#
devops
#
data analytics
CData upgrades Connect AI with managed MCP tools, tightening data access, identity controls and live connectivity for enterprise agents.
Sleek multi screen bond trading workstation unified yield curves

Linedata unveils Mosaic to unify fixed income trading

Yesterday
#
digital transformation
#
fintech
#
partner programmes
Linedata has launched Mosaic, an FDC3-based workspace unifying fixed income trading tools to cut integration time and manual rekeying.
Uk supermarket aisle heatmap analytics manager tablet bright modern

AI is key to smarter shelves in the UK retail stores

Yesterday
#
data analytics
#
digital transformation
#
cx
AI‑driven planograms, AR tools and image recognition are reshaping UK store shelves, cutting costly stock gaps and boosting loyalty.
Automated payroll data extraction clean desk vector illustration

NE2NE expands PDFFlex AI to speed payroll onboarding

Last week
#
digital transformation
#
hcm
#
partner programmes
NE2NE rolls out expanded PDFFlex AI to turn complex payroll PDFs into structured data, cutting onboarding time and manual processing.
It ops room monitors secure cloud server rack aws diagrams

Deskpro brings cloud & VPC help desks to AWS shopfront

Last week
#
uc
#
data protection
#
private cloud
Deskpro launches cloud and VPC help desk on AWS Marketplace, giving organisations flexible hosting, AI options and streamlined procurement.
Email attachment20260306 2454685 aphf7o

Brands plan to boost content budgets despite AI friction

Last week
#
saas
#
digital transformation
#
partner programmes
Brands plan to lift content budgets and AI use, but fragmented tools are fuelling burnout, wasted spend and slower campaign launches.
Images  3

Clearstream, DTCC & Euroclear set DLT interoperability plan

Last week
#
crypto
#
fintech
#
blockchain
Clearstream, DTCC and Euroclear publish joint framework to keep tokenised securities markets connected across rival DLT networks.
Sleek office towers merging glowing data crm fund integration

Carta buys ListAlpha to launch integrated private CRM

Last week
#
crm
#
fintech
#
cloud security
Carta acquires ListAlpha and launches Carta CRM, unifying front-office relationship tools with back-office fund data for private capital firms.
Split office orderly desks vs advanced robot assistants governance

Mid-market firms stall at pilot stage for agentic AI

Last week
#
devops
#
digital transformation
#
hyperscale
Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.
Ai marketing orchestration dashboard flat illustration security gears

Typeface unveils AI engine for governed marketing at scale

Last week
#
devops
#
martech
#
partner programmes
Typeface launches a Marketing Orchestration Engine, unifying AI agents, brand data and IT controls to govern cross-channel campaigns at scale.
Martin smillie

SITA unveils API to give airports earlier delay alerts

Last week
#
data analytics
#
partner programmes
#
api
SITA launches an API to warn airports earlier of likely inbound delays, aiming to cut disruption, costs and missed passenger connections.
Split trading floor calm vs chaos ai risk weak surveillance eu us uk

AI seen as new risk as firms lag on surveillance plans

Last week
#
digital transformation
#
crypto
#
partner programmes
Most financial firms see AI driving new compliance risks within a year, yet nearly a third still lack a trade surveillance strategy.