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Samsung & NTT Transatel add eSIM boost to Galaxy Z
Digital Transformation

Samsung & NTT Transatel add eSIM boost to Galaxy Z

Users of the latest Galaxy Z phones in the US can activate service immediately, without a physical SIM or Wi‑Fi, as eSIM adoption gathers pace.

By Sean Mitchell • 4 min read • Yesterday
Google launches BigQuery Graph for AI & fraud checks
Software-as-a-Service

Google launches BigQuery Graph for AI & fraud checks

Fraud teams and AI builders can now query linked data in BigQuery without moving it to a separate graph database, Google said.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Global Stories

Telcos stories

Check Point warns of rising attacks & AI data leak risk
Malware

Check Point warns of rising attacks & AI data leak risk

Rising phishing, ransomware and AI misuse are leaving organisations exposed, with weekly attacks up 22% from a year earlier.

By Joseph Gabriel Lagonsin • 5 min read • Today
Airties launches Aura AI engine for telecoms support
Data Analytics

Airties launches Aura AI engine for telecoms support

Turknet is first to use the system as operators seek to cut support costs, reduce engineer visits and fix broadband faults faster.

By Joseph Gabriel Lagonsin • 5 min read • Today
Infobip study finds brands struggle to prove sports ROI
Digital Transformation

Infobip study finds brands struggle to prove sports ROI

Most marketers still cannot tie sports fan engagement to sales, even as they raise budgets for live-event campaigns and AI tools.

By Karen Joy Bacudo • 4 min read • Yesterday
KDDI cuts Buffmee AI latency by 38% after overhaul
Generative AI

KDDI cuts Buffmee AI latency by 38% after overhaul

Users of Buffmee will get faster, better grounded answers after KDDI reduced response latency by 38% and improved first-token speed.

By Sean Mitchell • 4 min read • Yesterday
AI transforms CX to go beyond the chatbot
Digital Transformation

AI transforms CX to go beyond the chatbot

Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.

By Anthony Caruana • 4 min read • Yesterday
It & telecoms workers most likely to use shadow AI
Data Protection

It & telecoms workers most likely to use shadow AI

Employees in IT and telecoms are most likely to use unapproved AI at work, despite higher awareness of the security and privacy risks, survey data shows.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
Multi-factor authentication

Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security

Fraud losses and customer friction are pushing operators to use entitlement servers for silent SIM-based checks instead of vulnerable SMS codes.

By Jeevithan Muttu • 5 min read • 3 days ago

Stories from Other Regions

Telcos stories

Superloop launches Kay AI assistant for business users
Network Infrastructure

Superloop launches Kay AI assistant for business users

Business partners can now handle quotes, faults and account tasks in one place as Superloop adds an AI assistant to Krypton.

By Joseph Gabriel Lagonsin • 3 min read • Today
Armstrong Bell marks 25 years with AI & cybersecurity
Unified Communications

Armstrong Bell marks 25 years with AI & cybersecurity

Growth now rests on managed IT and cyber defence as the Bromsgrove firm serves more than 400 organisations and builds AI voice agents.

By Sofiah Nichole Salivio • 4 min read • Today
Cambridge Management Consulting tops £1m in charity giving
Digital Transformation

Cambridge Management Consulting tops £1m in charity giving

Its giving now tops GBP £1 million, with staff volunteering and pro bono work for charities alongside donations since 2015.

By Sofiah Nichole Salivio • 5 min read • Yesterday
UK tech & telecoms small firms step up growth plans
Digital Transformation

UK tech & telecoms small firms step up growth plans

UK tech and telecoms small firms are outpacing the wider SME market, with most already using AI and planning fresh expansion.

By Karen Joy Bacudo • 4 min read • Yesterday
Sodexo expands Ricoh tech rollout across Australia
Unified Communications

Sodexo expands Ricoh tech rollout across Australia

The wider deployment will help keep printers, video calls and network gear working at remote mine sites and offices across Australia.

By Sean Mitchell • 4 min read • Yesterday
45% of ASEAN scam cases remain unresolved, GSMA says
Data Protection

45% of ASEAN scam cases remain unresolved, GSMA says

Unresolved fraud is eroding confidence in Southeast Asia's digital economy, with scam victims often switching providers after losses.

By Sean Mitchell • 4 min read • Yesterday
Pulsant invests GBP £1 million in Birmingham data centre
Digital Transformation

Pulsant invests GBP £1 million in Birmingham data centre

The upgrade aims to ease London dependence for Midlands firms needing low-latency AI capacity, security and resilience.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago
New Zealand firms turn to AI for productivity gains
Customer Relationship Management

New Zealand firms turn to AI for productivity gains

Pressure to lift output is pushing Kiwi businesses to embed AI in daily communications, with labour productivity up to 40% below peers.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago