ticketing Stories

American Stories

ticketing stories

World launches upgraded ID for apps, AI & business

The upgraded system aims to curb bots and impersonation across dating, ticketing, meetings and AI tools as World widens its reach.

By Kaleah Salmon • 4 min read • Last month

Data Analytics

Twilio, AEG expand fan tech deal across arena & LA Kings

Twilio and AEG broaden fan-tech tie-up, rolling out data-driven engagement across AXS, Crypto.com Arena and the LA Kings brand.

By Catherine Knowles • 4 min read • Fri, 23rd Jan 2026

Data Analytics

Atlanta Hawks partner with ManageEngine on IT overhaul

Atlanta Hawks tap ManageEngine to unify IT across State Farm Arena, boosting live event reliability and real-time visibility for fans.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 22nd Jan 2026

Global Stories

ticketing stories

Unified Communications

Weverse deploys Google Cloud AI for global fan support

Fans in 245 countries and regions can now get round-the-clock help on tickets and merchandise as Weverse automates support with Google Cloud AI.

By Mark Tarre • 4 min read • Last week

IT Automation

PDQ adds software visibility tools & workflow integrations

IT teams can now spot missing and vulnerable software faster as PDQ expands inventory, package management and ticketing links.

By Sean Mitchell • 3 min read • Last month

DevOps

DevOps incidents jump 21% as downtime hits 9,255 hours

Longer outages at developer tools now threaten release schedules and productivity, with GitProtect estimating more than USD $740,000 in losses.

By Shannon Williams • 4 min read • Last month

Semiconductors

LIV Golf debuts AI 'Fan Caddie' second-screen companion

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026

Marketing Technologies

Fujifilm unveils full Creator Summit lineup for Melbourne

Fujifilm brings its Creator Summit to Melbourne with podcasters Toni and Ryan, Jord Hammond and 20+ sessions spanning photo, film and social.

By Sofiah Nichole Salivio • 4 min read • Thu, 12th Feb 2026

Digital Transformation

Sumsub unveils AI tool tying agents to human users

Sumsub launches AI Agent Verification to link automated activity to verified humans, tackling rising AI-driven fraud without blocking bots.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026

Customer Relationship Management

Twilio, AEG partner to enhance live sport & ticketing

Twilio and AEG sign a multi-year deal to power personalised fan engagement across Crypto.com Arena, LA Kings and ticketing platform AXS.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 21st Jan 2026

Customer Experience

Seattle Seahawks unite fan data with Amperity for better engagement

Seattle Seahawks partner with Amperity to unify fan data, enabling personalised engagement and improved experiences for supporters at Lumen Field and beyond.

By Melvin Hipolito • 3 min read • Fri, 19th Sep 2025

Unified Communications

MultiversX supports Helios Collabathon to unify blockchain ID

MultiversX backs the Helios Collabathon, resulting in 'Helios Connect', a cross-chain identity management dApp. Developed over 384 hours, it's now an MVP.

By Catherine Knowles • 3 min read • Wed, 2nd Oct 2024

Stories from Other Regions

ticketing stories

Artificial Intelligence

Partyra teams up for Toronto Tech Week closeout party

The Toronto app gains a showcase in its home city as the official closeout party puts its AI-driven event discovery tool before founders and investors.

By Joseph Gabriel Lagonsin • 4 min read • Today