United States (US) Stories

American Stories

United States (US) stories

Salesforce unveils Koa CRM reasoning model on NVIDIA

The model is already being piloted by customers as Salesforce pushes AI deeper into CRM workflows with fewer errors and more control.

By Sean Mitchell • 4 min read • Last week

Fintech

American Express launches high-yield business savings

Small firms could earn more on idle cash as American Express moves deeper into deposit-taking and payroll services for business customers.

By Karen Joy Bacudo • 4 min read • Last week

Global Stories

United States (US) stories

Crypto

Most banks are planning stablecoin schemes, survey finds

Only 10% of lenders have stablecoins in production, as most still face regulatory and infrastructure hurdles, a RedCompass Labs survey found.

By Karen Joy Bacudo • 5 min read • Today

Digital Transformation

Conferma ends fax card delivery in 100 more markets

Digital delivery will now handle virtual card details in more than 100 countries as hotels move off fax, lifting completion rates.

By Karen Joy Bacudo • 4 min read • Today

Hybrid Cloud

AI drives bigger data storage needs, Western Digital study

AI adoption is pushing organisations to store far more data, with most now reactivating archives and prioritising cheaper long-term storage.

By Raphael Veloso • 4 min read • Today

Customer Experience

Fashion shoppers wary of AI buying on their behalf

Most buyers want AI to compare prices and flag discounts, but only 7% would let it spend on fashion unapproved.

By Karen Joy Bacudo • 4 min read • Today

Data Analytics

ACI Worldwide adds messaging to Connetic payments platform

Banks can now manage translation, validation and routing of payment messages in one platform as ACI targets cleaner data across networks.

By Karen Joy Bacudo • 4 min read • Today

Data Analytics

AI transforming B2B discovery - but human trust endures

AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.

By David Shilovsky • 5 min read • Today

Fintech

Cook Islands trust registrations hit record amid US demand

Record registrations underscore the Cook Islands' growing reliance on US-backed trust business, even as local staffing gaps widen.

By Karen Joy Bacudo • 5 min read • Today

Data Protection

CMOs & CIOs split over AI decision-making at firms

Shared AI projects are stalling as marketers and technologists dispute control, with most CIOs claiming the final say on CMS and DXP choices.

By Sean Mitchell • 4 min read • Last week

Software-as-a-Service

Portage closes USD $600 million fourth ventures fund

Fresh capital will back fintech startups as banks and insurers speed up digital modernisation, with Portage now overseeing USD $7.0 billion in assets.

By Karen Joy Bacudo • 4 min read • Last week

Data Analytics

CFOs focus on cash flow as AI use rises in finance

Working capital pressure is driving finance chiefs to prioritise cash flow and automation, with 59% seeing AI improve forecasting and liquidity.

By Karen Joy Bacudo • 4 min read • Last week

Software-as-a-Service

GitLab 19.4 adds agentic automation & cost controls

Administrators now have tighter oversight as GitLab 19.4 expands AI agent controls, model choice and usage visibility across teams.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Quantum Computing

Silicon Quantum Computing appoints John Hollister as CFO

The Australian quantum computing firm is bolstering its US-facing leadership as it prepares for expansion, manufacturing growth and wider commercialisation.

By Sean Mitchell • 3 min read • Last week

Blockchain

Ondo tokenised funds join DTCC's Fund/SERV platform

Tokenised funds from Ondo can now tap the network behind more than 85% of US mutual fund transactions, widening access to mainstream distributors.

By Karen Joy Bacudo • 4 min read • Last week

Software-as-a-Service

Freshworks expands Freddy AI with email & workflows

Support teams will soon be able to build AI workflows from plain language, as Freshworks broadens Freddy AI into email and live service-desk guidance.

By Sofiah Nichole Salivio • 4 min read • Last week