Workplace Stories

American Stories

Workplace stories

Hexnode links UEM to ServiceNow incident management

IT teams can now manage device incidents and remote fixes from ServiceNow, cutting console-hopping and improving audit trails across Hexnode UEM.

By Sofiah Nichole Salivio • 3 min read • This month

Digital Transformation

US factory workers face widespread communication gaps

Most factory staff are hearing safety and policy changes only after they take effect, heightening the risk of delays, injuries and resignations.

By Joseph Gabriel Lagonsin • 4 min read • This month

Global Stories

Workplace stories

Digital Transformation

Chris Gore book blames ownership for workplace tech failures

Workplace systems often falter after go-live, leaving staff with unreliable meeting rooms and higher support costs, the book says.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Software-as-a-Service

Dropbox expands AI integrations with ChatGPT & Claude

Users can now pull Dropbox files into ChatGPT, Claude and Gemini Spark, keeping AI output tied to existing permissions and team workflows.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Software-as-a-Service

Microsoft 365 Copilot to get GPT-5.6 default model

Microsoft 365 users may see stronger first drafts and faster analysis as OpenAI's latest model becomes the default Copilot engine.

By Mark Tarre • 3 min read • Last week

Software-as-a-Service

Meltwater expands AI assistant actions in platform

Teams can now build reports and monitor alerts from ChatGPT or Claude, as the update widens access to trusted data inside Meltwater.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

AnywhereNow puts Tendfor into Microsoft Marketplace

Microsoft customers can now buy a Teams-based contact centre and reception tool through its marketplace, simplifying procurement and deployment.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

TeamViewer launches AI scripting tool for IT teams

IT staff can now automate company-specific device fixes in plain language, cutting the need for specialist coding and speeding deployment.

By Joseph Gabriel Lagonsin • 4 min read • This month

Digital Transformation

employees value autonomy over workplace technology

Employees are prioritising control and flexibility, suggesting heavy investment in digital tools may not improve workplace experience on its own.

By Sofiah Nichole Salivio • 4 min read • This month

Software-as-a-Service

PDF bloat costs workers time & storage, study finds

Employees are losing more than 12 hours a year to oversized PDFs, with most firms lacking policies to curb storage waste and workflow delays.

By Sean Mitchell • 4 min read • This month

DevOps

HP expands OpenAI partnership to scale AI across business

The rollout could speed up support, security fixes and software delivery across a business that channels more than 80% of sales through partners.

By Sean Mitchell • 4 min read • This month

Digital Transformation

Insight launches Microsoft 365 E7 rollout across workforce

The rollout gives Insight a test case for selling Microsoft's newest AI tools after a survey found most Australian firms are still only experimenting.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Extending WFM Technology to the Retail Sales Floor

Retailers could improve retention and customer service by giving store staff mobile access to schedules, communications and training tools.

By Andy Nicholas • 4 min read • Last month

Unified Communications

Yealink opens Singapore global headquarters & centre

The expansion will bolster Yealink's Asia-Pacific support and cloud operations as multinationals redraw regional bases, with Singapore gaining more tech jobs.

By Sean Mitchell • 4 min read • Last month