Conversational AI stories - Page 3
RingCentral unveils AIR Pro no-code AI contact agents
Last month
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uc
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data analytics
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digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
Fortinet unveils FortiOS 8.0 with AI & quantum-safe
Last month
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firewalls
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network infrastructure
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hybrid cloud
Fortinet launches FortiOS 8.0, adding AI governance, flexible SASE deployment and post-quantum cryptography across its Security Fabric.
Adobe adds conversational AI tools to Photoshop, Firefly
Last month
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martech
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rpa
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erp
Adobe is baking chat-style AI assistants into Photoshop and Firefly, letting users edit and generate images simply by describing changes.
Denodo 9.4 boosts unified data access & AI at scale
Last month
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virtualisation
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data analytics
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digital transformation
Denodo Platform 9.4 targets production AI with unified governed data access, vector and MCP integration, plus a faster lakehouse engine.
Elastic says AI search & context now decide customer loyalty
Last month
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hybrid cloud
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data analytics
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digital transformation
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
SailPoint adds AI agent tools to identity security
Last month
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pam
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cloud security
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iam
SailPoint has added tools to govern AI agents, machine identities and privileged access as non-human accounts surge across cloud systems.
SailPoint unveils AI-driven adaptive identity security shift
Last month
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digital transformation
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pam
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cloud security
SailPoint revamps its platform around AI-driven adaptive identity security, promising real-time governance for human and machine access.
Salesforce unveils Agentforce AI tools for healthcare
Last month
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martech
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rpa
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risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
Origami launches chat-based AI tool for sales leads
Last month
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cx
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martech
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rpa
Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
Addepar unveils Addison AI to power wealth insights
Last month
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data analytics
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digital transformation
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fintech
Addepar launches Addison AI to give wealth managers trusted, natural language portfolio intelligence embedded across its platform workflows.
Criteo becomes first adtech partner for ChatGPT ads
Last month
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cx
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martech
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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
Even the power users feel behind: We just don't say it
Last month
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digital transformation
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erp
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genai
Even AI power users quietly feel behind as tools evolve faster than humans can adapt, turning competence into a perpetual open loop.
OpenAI unveils GPT-5.3 Instant with fewer refusals
Last month
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martech
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personalisation
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cdp
OpenAI unveils GPT-5.3 Instant, promising smoother, more direct ChatGPT conversations, fewer refusals and improved accuracy on web-sourced facts.
Netskope launches NewEdge AI Fast Path to cut latency
Last month
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firewalls
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hybrid cloud
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digital transformation
Netskope unveils NewEdge AI Fast Path to speed secure enterprise traffic to major AI clouds, cutting latency for chatbots and agents.
Linnworks report links retail growth to ops maturity
Fri, 27th Feb 2026
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saas
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digital transformation
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cx
Linnworks report finds mid-market retail growth closely tied to operational maturity, automation, AI use and stronger multichannel logistics.
Infobip unveils AgentOS to power AI-first customer service
Fri, 27th Feb 2026
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uc
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data analytics
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digital transformation
Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.
Sinch unveils AI agent tools for customer engagement
Fri, 27th Feb 2026
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uc
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data protection
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digital transformation
Sinch unveils AI agent tools to orchestrate customer interactions across messaging, email and voice, promising flexible, channel-agnostic deployment.
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Fri, 27th Feb 2026
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uc
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smart cities
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digital transformation
ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.
Saviynt adds Amazon Q AI tools to boost identity risk
Fri, 27th Feb 2026
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hybrid cloud
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digital transformation
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hyperscale
Saviynt taps Amazon Q to add conversational AI and deeper cross-app risk context, helping identity teams automate investigations and fixes.
Forward Networks targets Japan with AI-led expansion
Fri, 27th Feb 2026
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firewalls
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network infrastructure
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hybrid cloud
Forward Networks enters Japan with its digital twin and AI tools as enterprises seek stronger network assurance, security and compliance.