Conversational AI stories - Page 7

Pendo rolls out Agent Analytics to help companies track AI agents in real workflows, spot friction points and turn usage data into improvements.

Brands are ditching fragmented martech stacks for centralised platforms as AI, richer messaging and costs expose the limits of siloed channels.

Agentic AI is set to move from hype to frontline tool by 2026, autonomously steering cyber defence workflows and search-led marketing.

Rithum links its commerce platform to Stripe's Agentic Commerce Suite, enabling AI agents to handle product discovery and payments end-to-end.

Simwood launches WhatsApp Business voice integration, linking Teams, SIP and UCaaS tools to more than three billion WhatsApp users.

Huwise launches Huwy, an AI chat agent embedded in its data marketplace to help non-experts search, explore and use corporate data.

Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.

OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.

Finance leaders hail AI as core to strategy, yet fewer than half have scaled it beyond pilots amid legacy, skills and leadership hurdles.

Replit's new ChatGPT integration lets users build, preview and refine live apps directly in the chat window, streamlining software creation.

Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.

ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

Adobe embeds Photoshop, Express and Acrobat inside ChatGPT, giving hundreds of millions free, conversational access to its creative tools.

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

Conversational AI agents are poised to become lawyers' primary interface to knowledge, automating complex workflows while humans oversee quality.

Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.

Amazon Web Services launches Amazon S3 Vectors with 40x more scale, faster queries, and up to 90% cost savings for vast AI vector data storage.

AI red teaming blends security tactics with safety goals to prevent exploits in chatbots, defending users from harm beyond classic cyber threats.

Procurement teams face rising risks and data overload; agentic AI, like Agent Bob, offers instant intelligence beyond static dashboards to boost strategic decisions.