Customer Loyalty Stories - Page 30

Global Stories

Customer Loyalty stories

Five ways marketers can satisfy their 'sweet tooth' in a cookie-less world

We've been discussing the death of the cookie for a long time. Google announced plans to entirely phase out third-party cookies within two years.

By Alexandra Smit • 5 min read • Thu, 28th Apr 2022

Unified Communications

Mindfields, Uniphore partner for greater client offerings

Mindfields partners with Uniphore to enhance conversational automation offerings, boosting customer satisfaction and aiding post-pandemic recovery.

By Zach Thompson • 3 min read • Fri, 22nd Apr 2022

Data Analytics

First-party data: A reason to celebrate

Brands are turning to first-party data as third-party data becomes less reliable and privacy changes decrease its value.

By Jonathan Wrait • 5 min read • Fri, 8th Apr 2022

Data Analytics

Australian consumers demand hyper-personalisation, new report reveals

The way to engage with consumers is through real-time, hyper-personalised experiences, a new eConsultancy report, in partnership with Cheetah Digital reveals.

By Billy Loizou • 3 min read • Thu, 31st Mar 2022

Customer Experience

ThreatQuotient appoints Cyrille Badeau as Vice President of International Sales

ThreatQuotient appoints Cyrille Badeau as VP of International Sales and Yann Le Borgne as VP of International Threat Intelligence Engineering.

By Zach Thompson • 1 min read • Fri, 18th Mar 2022

Data Analytics

Customer expectations on brands in a post-pandemic world

Five key trends shaping the state of relationship marketing in the year ahead according to consumer preferences.

By Staff Writer • 3 min read • Wed, 16th Mar 2022

Data Analytics

Unlocking your data: Why customer loyalty is more than 'a points system'

A loyalty program must be customer-obsessed and integrated across all channels to increase customer retention and generate revenue.

By Billy Loizou • 4 min read • Mon, 21st Feb 2022

Customer Experience

How franchisees can benefit from card-linked, frictionless rewards programs

Franchise owners are re-evaluating business priorities and making renewed commitments to improving customer experience due to the fallout of COVID-19.

By Cary Lockwood • 3 min read • Wed, 16th Feb 2022

Data Analytics

The year ahead: Unpacking customer engagement and loyalty trends for 2022

Loizou and Toolin predict key trends driving customer engagement and loyalty, including customer data activation and unique rewards.

By Billy Loizou and Miles Toolin • 3 min read • Mon, 6th Dec 2021

Fintech

Five reasons merchants must invest in open ecosystem loyalty programs

The booming eCommerce sector has increased competition in the retail industry, leading to a focus on customer experience and loyalty programs.

By Cary Lockwood • 5 min read • Wed, 10th Nov 2021

Biometrics

Video: 10 Minute IT Jams - GBG exec on digital identity verification tech

TechDay's 10 Minute IT Jams feature GBG's Carol Chris discussing digital identity verification technology and GBG's flagship solution.

By Nick Forrester • 5 min read • Wed, 3rd Mar 2021

Data Analytics

All systems go as ANOTHER kiwi tech firm issues IPO...

New Zealand's Vista Group is set to raise NZD $40 million through an IPO, aiming to bolster its cinema software market dominance and fuel global expansion.

By Staff Writer • 4 min read • Fri, 4th Jul 2014

Customer Experience

Kiwi based eCommerce company continues global growth

Transaction Services Group (TSG) has acquired UK-based direct debit billing provider Harlands Group, expanding its international operations.

By David Williams • 3 min read • Tue, 15th Apr 2014

Stories from Other Regions

Customer Loyalty stories

Fintech

Xero, Qantas deal taking business rewards to new heights

Global small business platform Xero has today announced a new partnership with Qantas Business Rewards, the company's first time collaborating with an airline.

By Zach Thompson • 3 min read • Mon, 7th Mar 2022