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Millennials stories

US consumers embrace AI agents but fear money risk
Fintech

US consumers embrace AI agents but fear money risk

US adults are using AI agents weekly, but half fear letting them spend on a credit card as trust falters over fraud and data sharing.

By Karen Joy Bacudo • 4 min read • Today
US viewers want short clips to help discover streaming
Social Media

US viewers want short clips to help discover streaming

Short clips could help streamers win and keep subscribers, with 40% of US viewers saying they would use services more often for them.

By Mara Sugue • 4 min read • Last month
US consumers want more flexible bill payment options
Digital Transformation

US consumers want more flexible bill payment options

Financial pressure is pushing households to favour flexible due dates and hardship pauses, even as most still want a live agent for billing disputes.

By Karen Joy Bacudo • 4 min read • Thu, 24th Sep 2026
US consumers demand flexible bill payments as strain grows
Fintech

US consumers demand flexible bill payments as strain grows

More than three in five bill payers want control over payment timing, as 59% lack enough savings to cover a USD $1,000 emergency.

By Karen Joy Bacudo • 4 min read • Wed, 23rd Sep 2026

Global Stories

Millennials stories

Australians lose AUD $275 on fake AI ads, study finds
Artificial Intelligence

Australians lose AUD $275 on fake AI ads, study finds

Trust is being eroded as 42% of Australians surveyed said they were duped by AI ads, losing an average of AUD $275 on purchases.

By Karen Joy Bacudo • 4 min read • Last week
Australian shoppers threaten boycotts over tighter returns
Artificial Intelligence

Australian shoppers threaten boycotts over tighter returns

Four in five shoppers would cut spending or walk away if tighter rules hit frequent returners, a Blue Yonder survey found.

By Karen Joy Bacudo • 5 min read • Last week
Australians cut Christmas spending as cost pressures rise
eCommerce

Australians cut Christmas spending as cost pressures rise

Cost-of-living pressure is pushing most shoppers to trim gifts, decorations and dining out, with Black Friday sales adding extra strain.

By Karen Joy Bacudo • 5 min read • Last week
Australian retailers fear Amazon, Temu & Shein dominance
eCommerce

Australian retailers fear Amazon, Temu & Shein dominance

Higher delivery costs and tougher expectations are squeezing Australian retailers as Amazon, Temu and Shein expand their grip on eCommerce.

By Mara Sugue • 4 min read • Last month
Collabstr adds Snapchat creators to brand marketplace
YouTube

Collabstr adds Snapchat creators to brand marketplace

Brands can now run Snapchat campaigns through Collabstr's self-serve marketplace, giving access to more than a quarter of its creator base.

By Mara Sugue • 3 min read • Last month
Zip sees stronger spend on bills & household costs
Gaming

Zip sees stronger spend on bills & household costs

Cost-of-living pressures pushed more Australians to use Zip for bills, insurance and home maintenance, lifting spend per customer 15.4%.

By Karen Joy Bacudo • 4 min read • Wed, 30th Sep 2026

Stories from Other Regions

Millennials stories

UK business owners worry branding is not strong enough
Social Media

UK business owners worry branding is not strong enough

Branding gaps may be hurting small firms' customer appeal, with 88% of UK business owners saying their design is not strong enough.

By Regine Laguilles • 4 min read • Last week
AI product discovery could raise UK retail return rates
Customer Experience

AI product discovery could raise UK retail return rates

Survey results show 45% of shoppers think AI-led discovery could make them more likely to return products, as expectations outstrip reality.

By Sean Mitchell • 4 min read • Last week
Gen Z makes up 38% of Canadian small business staff
Human Capital Management

Gen Z makes up 38% of Canadian small business staff

The shift signals a younger, larger labour force at small firms, with average headcount up 44% since 2019 and separations down to 27%.

By Sofiah Nichole Salivio • 4 min read • Last month
AI influences 42% of UK in-store spending, survey finds
Artificial Intelligence

AI influences 42% of UK in-store spending, survey finds

The survey shows AI is now shaping 42% of UK in-store spending, as retailers face pressure to adapt customer journeys across channels.

By Karen Joy Bacudo • 3 min read • Last month
Singapore shoppers embrace AI but baulk at checkout
Biometrics

Singapore shoppers embrace AI but baulk at checkout

AI shopping is already mainstream in Singapore, but only 29% of consumers are willing to let it complete a purchase for them.

By Karen Joy Bacudo • 4 min read • Last month
Payment failures put AUD $3.1 billion retail sales at risk
Disaster Recovery

Payment failures put AUD $3.1 billion retail sales at risk

Shoppers walk away within minutes when card systems fail, with outages now threatening AUD $3.1 billion in annual retail and hospitality sales.

By Karen Joy Bacudo • 4 min read • Wed, 30th Sep 2026
Global Payments to add Interac Konek to Canada network
Fintech

Global Payments to add Interac Konek to Canada network

Canadian merchants will gain a lower-cost bank-based checkout option as Global Payments broadens payments choice across thousands of sites nationwide.

By Sofiah Nichole Salivio • 3 min read • Wed, 30th Sep 2026