Retail stories - Page 3

AI search tools cast brands in starkly different lights, with Google skewing early negative and ChatGPT souring sentiment near purchase.

French retail tech firm EasyPicky opens a Delaware base as it targets the US to help drive 90% of its revenue from international markets by 2028.

RedCloud passes 100,000 users and deploys agentic AI across its trade platform after enabling over USD $6.91 billion in FMCG transactions.

Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.

Amperity names seasoned SaaS marketer Bridget Perry as CMO to drive global growth and sharpen its AI-focused customer data platform.

Microsoft's new Cyber Pulse briefing warns ungoverned AI agents and 'double agents' pose rising security and compliance risks for firms.

From dashboards to boardrooms, women leaders are turning AI-driven data into ethical, scalable decisions that reshape business strategy.

As shoppers turn to AI search and influencers to hunt deals, retailers race to unify promotions or risk confusion, margin hits and lost loyalty.

AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.

Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.

AI has become the default weapon against fraud and AML, but SEON warns fragmented systems mean higher spend and rising operational strain.

Most big firms use AI, yet only 12% run truly continuous AI-led IT operations, missing speed, security and architecture gains.

TCS and GitLab team up to bring AI-native DevSecOps at scale, using autonomous agents to speed enterprise software delivery securely.

AI is driving sharp rises in cyber spend, yet boards still see it as the easiest line to cut when budgets come under pressure.

Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.

Half of fraud chiefs say fast-changing, AI-powered scams are outpacing their defences, forcing a shift to real-time, adaptive protection.

Finance leaders warn of a risky 'AI middle' as many firms stall between pilots and governed, audit-ready use of automation in core workflows.

Brands swapping 'Valentine's Day' for personal 'Valentine' subject lines see big email gains, as generic “love” talk and “shop” prompts drag.

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

Google maps out an AI-first overhaul of ads, Search and shopping, betting on creator-led influence and emerging agentic commerce tools.