Retail stories - Page 9

Kore.ai has been named a Leader in Gartner's 2025 Magic Quadrant for Conversational AI Platforms, praised for its adaptability and AI innovation.

SailPoint and HCLTech have partnered to deliver AI-driven identity security solutions, aiding enterprises in managing digital identities across hybrid and multicloud environments.

ControlUp and B2M Solutions have partnered to launch ControlUp for Frontline Workers, boosting real-time analytics for Android devices used by frontline staff worldwide.

Blue Yonder expands with acquisitions and AI, securing major clients and boosting supply chain efficiency amid inflation and regulatory challenges in Q2 2025.

Oracle launches Globally Distributed Exadata Database on Exascale Infrastructure, enabling scalable AI workloads and analytics with global data residency compliance.

Forter launches new tools to help retailers track and manage rising agentic AI traffic, boosting fraud detection and enhancing eCommerce security.

Just 11% of retailers are ready to fully scale AI tools, with data challenges limiting wider adoption despite 45% using AI weekly, says Amperity report.

Coinme expands cash-to-crypto service to over 50,000 US retail locations, offering low fees and easy access for cash-preferred and unbanked consumers.

Akeneo launches its first AI agent, Data Architect Agent, and upgrades analytics to streamline product data modelling and boost AI-driven commerce insights.

PriceSpider launches Wayvia, an AI-driven retail platform that enhances brand insights and revenue across channels with 20 years of shopper data.

Ransomware attacks rose 63% in Q2 2025, with healthcare hit hard, marking a record high for the quarter amid a surge in data theft methods.

US Prime Day online sales soared to USD $24.1bn, a 30.3% rise year-on-year, with mobile shopping driving over half of the revenue during the July event.

Prime Day in Australia gains momentum as shoppers seek bargains amid rising living costs, with retailers leveraging discounts and omnichannel strategies for growth.

Endava appoints Alastair Lukies as Chief Engagement Officer and Rob Machin as Chief People and Locations Officer to boost AI-led growth and global engagement.

Amperity has been named a leader in the IDC MarketScape 2025 for retail customer data platforms, praised for AI-driven tools and data unification.

A study shows 97% of firms have moved beyond AI pilots in product data management, boosting revenue and increasing customer trust in digital commerce.

HCLTech partners with OpenAI to integrate generative AI into its platforms, aiding enterprises in sectors like finance and healthcare to adopt AI at scale securely.

HCLTech partners with OpenAI to integrate AI products into services, boosting global enterprises' digital transformation and operational efficiency.

Lenovo expands Hybrid AI Advantage with new services and partnerships, aiming to boost enterprise AI adoption and improve infrastructure efficiency.

In 2025, AI will revolutionise customer experience, with 86% of US consumers recognising its value and a shift towards faster, digital-first service.