ChannelLife US - Industry insider news for technology resellers

User experience (UX) stories - Page 4

Datadog

Datadog launches Experiments to track product impact

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Datadog broadens observability push with Experiments, letting product teams run A/B tests and link release decisions to warehouse and usage data.
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Paysecure and Yaspa partner to link open banking platforms

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Paysecure and Yaspa team up to add open banking, fraud controls and account-to-account payments to merchants' checkout flows.
Mike putman

AI can inspire travel, but it still can't book it. That's about to change

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digital transformation
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AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.
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Whatfix study warns AI adoption gap costs mid-sized firms

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Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.
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Personetics & Atomic partner on in-app deposit switching

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Personetics and Atomic team up to let banks prompt deposit and bill switching inside apps, aiming to cut friction and boost primary relationships.
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Wilson, Autonomous Systems launch wireless monitoring

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network infrastructure
Wilson and Autonomous Systems unveil cloud-based wireless monitoring for in-building networks, aiming to cut truck rolls and speed fault fixes across venues.
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Doxis folds Klippa into one brand after acquisition

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document management
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digital transformation
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ecm
Doxis unifies Klippa's AI tools under one brand after acquisition, renaming key products as it ties document processing to wider automation software.
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Delivery options drive AI shopping decisions, Ingrid finds

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supply chain
AI shoppers put delivery terms ahead of recommendations, as Ingrid survey finds clear fulfilment info can sway or sink purchases.
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ControlUp launches DaaS IQ for Azure Virtual Desktop

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it automation
ControlUp unveils DaaS IQ for Azure Virtual Desktop, promising tighter cost controls, automated scaling and simpler management for large estates.
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Login problems drive consumers away from digital services

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data protection
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Thales report finds weak login and sign-up flows are pushing users away, as trust in AI, data handling and digital services remains low.
Melissa

5 mobile-first strategies to ensure contact data quality

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Retailers warned that mobile checkout typos, duplicate profiles and recycled numbers are draining sales unless data is checked in real time.
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B2C Distribution picks Ecommpay for mobile checkout

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B2C Distribution has overhauled its payment setup with Ecommpay, adding express mobile checkout and tighter control across its online retail brands.
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Oracle NetSuite adds AI tools for safer data access

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Oracle NetSuite rolls out AI Connector Service upgrades with 100-plus finance templates, MCP apps and warehouse access for controlled data use.
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Siu says AI agents & blockchain will reshape internet

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Animoca Brands' Yat Siu argues autonomous AI agents will become the internet's main actors, with blockchain supplying payments, identity and trust.
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Atturra's Chris Rae: Choose the happy path (or, why 'perfect' automation fails)

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document management
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digital transformation
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ecm
Atturra's Chris Rae says successful automation starts with the happy path, as a new AI platform cuts mining HR compliance workload by 80%.
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SAP Concur adds AI expense, travel tools with integrations

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SAP Concur rolls out AI-driven expense automation, policy rule creation and new travel features across Microsoft, Amex and Visa integrations.
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Hands-on review: Apple iPhone 17e tested and assessed

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uc
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socs
Apple's iPhone 17e pairs strong A19 performance and all-day battery life with a 60Hz screen and pared-back camera system.
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Portnox wins third SC Award for authentication technology

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firewalls
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digital transformation
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network security
Portnox takes third straight SC Award as enterprises shift to cloud-based authentication for employees, devices, machines and AI identities.
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ControlUp adds Intel Device IQ to desktop monitoring

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fleet management
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ControlUp and Intel team up to surface hardware-level warnings in desktop monitoring, aiming to spot PC issues before staff notice them.
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Visa launches subscription manager for recurring payments

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Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.