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Process automation stories

Nintex tips 2026 'reality check' for enterprise agentic AI
Data Analytics

Nintex tips 2026 'reality check' for enterprise agentic AI

Nintex warns enterprise agentic AI will face a 2026 reality check, with tighter budgets, targeted use cases and tougher governance.

By Sofiah Nichole Salivio • 4 min read • Wed, 14th Jan 2026
Progress forecasts orchestration-led AI shift in 2026
Data Protection

Progress forecasts orchestration-led AI shift in 2026

Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.

By Shannon Williams • 4 min read • Wed, 14th Jan 2026
WaveMaker predicts AI shift in code, UIs & agents by 2026
Customer Relationship Management

WaveMaker predicts AI shift in code, UIs & agents by 2026

WaveMaker predicts by 2026 AI will speed prototyping but boost demand for senior oversight, personalised UIs and specialised software agents.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 14th Jan 2026
AI to transform business risk, trust & compliance by 2026
Unified Communications

AI to transform business risk, trust & compliance by 2026

AI will reshape risk, trust and compliance in 2026 as firms swap hype for embedded tools, tighter controls and higher regulatory scrutiny.

By Mark Tarre • 12 min read • Wed, 14th Jan 2026
Vector Solutions unveils AI tool tying safety incidents to training
Digital Transformation

Vector Solutions unveils AI tool tying safety incidents to training

Vector launches AI tool that links safety incident reports to targeted training, aiming to cut repeat accidents and speed compliance action.

By Kaleah Salmon • 3 min read • Tue, 13th Jan 2026
Salesforce unveils AI fluency guide for agentic workforces
Digital Transformation

Salesforce unveils AI fluency guide for agentic workforces

Salesforce launches an AI Fluency Playbook to help build 'agentic enterprises', guiding staff to work effectively with AI agents at scale.

By Mark Tarre • 4 min read • Fri, 9th Jan 2026
OWASP unveils first Top 10 risks for agentic AI use
Data Protection

OWASP unveils first Top 10 risks for agentic AI use

OWASP has launched its first Top 10 list for agentic AI, warning autonomous systems act as a powerful but risky new digital workforce.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Tech revolution reshapes global cold chain logistics
Robotics

Tech revolution reshapes global cold chain logistics

AI, IoT and automation are transforming cold chain logistics as stricter rules, pharma growth and online groceries drive rapid change.

By Sean Mitchell • 5 min read • Fri, 9th Jan 2026

Stories from Other Regions

Process automation stories

AI to manage 41% of Singapore customer service by 2027
Digital Transformation

AI to manage 41% of Singapore customer service by 2027

AI is set to manage 41% of Singapore's customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.

By Shannon Williams • 4 min read • Tue, 13th Jan 2026
From complexity to clarity: How AI is transforming UK local government
Smart Cities

From complexity to clarity: How AI is transforming UK local government

UK councils ramp up AI spending to boost efficiency and services, but poor strategy and complexity risk wasting taxpayers' money.

By Simon Hayward • 4 min read • Tue, 13th Jan 2026
Credas trials digital wallet to streamline UK conveyancing
Data Protection

Credas trials digital wallet to streamline UK conveyancing

Credas and DezrezLegal complete first live home move using a reusable digital compliance wallet to cut repeated ID checks in conveyancing.

By Karen Joy Bacudo • 4 min read • Mon, 12th Jan 2026
Zespri speeds NZD $70m claims with SAP automation push
Agricultural Technology

Zespri speeds NZD $70m claims with SAP automation push

Zespri taps SAP cloud to automate over NZD $70m in annual quality claims, slashing processing times and boosting consistency worldwide.

By Melania Watson • 4 min read • Mon, 12th Jan 2026
Columbus, Infor extend M3 CloudSuites push in UK
Manufacturing

Columbus, Infor extend M3 CloudSuites push in UK

Columbus deepens Infor alliance to drive UK roll-out of M3 CloudSuites, backed by fresh hiring and a plan to double customers by 2027.

By Mark Tarre • 4 min read • Fri, 9th Jan 2026
European staff lose two days a week to office admin
Document Management

European staff lose two days a week to office admin

European office workers now lose nearly two days a week to admin, as leaders talk up automation but staff see little change on the ground.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 9th Jan 2026
UK firms ramp up FX hedging as sterling volatility bites
Fintech

UK firms ramp up FX hedging as sterling volatility bites

UK firms step up FX hedging as sterling's sharp swings hit earnings, with more businesses extending hedge lengths and raising cover.

By Kaleah Salmon • 5 min read • Fri, 9th Jan 2026
Alayic appoints Planet Zeus to spearhead AI voice PR
Unified Communications

Alayic appoints Planet Zeus to spearhead AI voice PR

AI voice start-up Alayic hires North West agency Planet Zeus to lead PR and social push for launch of its automated call-handling platform.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 9th Jan 2026
Australian firms make cost optimisation a core focus
DevOps

Australian firms make cost optimisation a core focus

Australian businesses are turning cost optimisation into a permanent strategic mandate, reshaping technology, talent and operations for efficiency.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 9th Jan 2026
Indosat hailed among top Southeast Asia workplaces
Firewalls

Indosat hailed among top Southeast Asia workplaces

Indosat has been named to the 2025 Fortune Best Companies to Work For Southeast Asia list, the only Indonesian telecoms operator recognised.

By Mark Tarre • 4 min read • Fri, 9th Jan 2026